Summary
Overview
Work History
Education
Skills
Interests
Work Preference
Quote
Timeline
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Shanna Moulton

Syracuse,UT

Summary

Dynamic Food Safety Quality Coordinator at Alphia with expertise in GMP compliance and corrective actions. Proven track record in enhancing customer satisfaction through effective problem-solving and training initiatives. Skilled in fostering a culture of continuous improvement, and driving significant reductions in non-conformances.

Quality control professional experienced in developing organization's quality strategy, procedures, and processes. Monitor quality performance from supply chain and throughout product development life cycle. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.

Overview

20
20
years of professional experience

Work History

Food Safety Quality Coordinator

Alphia
03.2013 - Current
  • Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
  • Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
  • Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
  • Reduced non-conformances with thorough root cause analysis and effective corrective actions.

Sales Specialist

Lowes Home Improvment
02.2006 - 01.2013
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.

Education

Mountain High School
Kaysville, UT

Skills

  • Preventive actions
  • Training and development
  • Corrective actions
  • Customer satisfactionGMP (Good Manufacturing Practices) compliance
  • FSMA (Food Safety Modernization Act) knowledgeCorrective and preventive action (CAPA) implementation
  • Environmental monitoring programs (swabbing, ATP testing)
  • Calibration and verification of lab and production equipment

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Gardening
  • Camping
  • Outdoor Recreation

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offFlexible work hoursPaid sick leave401k matchStock Options / Equity / Profit Sharing

Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Timeline

Food Safety Quality Coordinator

Alphia
03.2013 - Current

Sales Specialist

Lowes Home Improvment
02.2006 - 01.2013

Mountain High School

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