Summary
Work History
Education
Skills
Timeline
pwb

Shanna Murray

Nicholville,New York

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Work History

Driver

Uber Eats
Upstate NY
04 2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Driver

Spark
California
03 2023 - 03 2025
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Housekeeping Cleaner

Hampton Inn By Hilton
Potsdam Ny
08 2023 - 11 2023
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.

Education

GED - GED

Jefferson highschool online
07.2011

Skills

  • Equipment operation
  • Processes and procedures
  • Vehicle inspections
  • Equipment monitoring
  • Transportation
  • Order picking and processing
  • Materials transport
  • Customer rapport
  • Route logs
  • GPS and route planning
  • Safety standards and protocols
  • Commercial driving
  • Database Management

Timeline

Driver

Uber Eats
04 2025 - Current

Driver

Spark
03 2023 - 03 2025

Housekeeping Cleaner

Hampton Inn By Hilton
08 2023 - 11 2023

GED - GED

Jefferson highschool online

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