Shanna Nelson
Parkersburg,WV
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
Work History
Human Resources Manager
AACON General Contractors
01.2024 - Current
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Introduced competitive compensation packages to attract high-caliber professionals while maintaining budgetary constraints.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Implemented performance reviews and motivational strategies to elevate HR team results.
RESOURCE CONSULTANT
PUBLIC CONSULTING GROUP
10.2014 - 01.2024
- Aids in managing complex projects and producing key deliverables
- Assists with the implementation of major project phases and tasks in program launches
- Leads clients through implementation and training processes
- Recruit, hire, and train new talent
- Conduct exit interviews
- Streamlined the onboarding process
- Support project implementations through informational briefings, trainings, communications management, and other post implementation support activities
- Prepares and creates materials for training seminars and workshops
- Facilitates requirement sessions for technology initiatives
- Prepares and presents written status reports for clients
- Maintains compliance as it relates to federal and state agencies
- Participates on proposal writing teams, including writing and coordinating submissions
- Collects, enters and analyzes client related data
- Presents, collects and reviews tax packets for all employees and employers (including EIN, 104, W-4, I-9, and Background checks)
- Conduct presentations and oral briefings to employers and employees at all levels
- Creates schedules and annual budgets for participants and their staff
- Serves as the key contact for ongoing communications with clients
- Works with project managers in other markets to complete recruiting efforts, hiring and continued training
- Ensures project quality and compliance with all related regulations.
ADULT DAY PROGRAM DIRECTOR
THE ARC OF THE THREE RIVERS
01.2011 - 10.2014
- Directed and managed the activities of program staff and participants
- Selected, interviewed, hired, trained and dismissed employees
- Utilized staff appropriately to optimize effort and achieve operational/financial goals
- Created and finalized employee schedules
- Provided direction, training, and coaching
- Implemented recognition and rewards programs
- Conducted performance planning and reviews
- Provided guidance on career development within the organization
- Responsible for advising and implementing corrective action programs
- Arranged/performed intake procedures
- Provided supervision and direction regarding treatment/support plans and interventions, often including rehabilitative strategies and techniques
- Assisted managers in completing comprehensive assessment for persons served
- Participated in various internal and external meetings regarding treatment/support planning.
OFFICE MANAGER
DR. ERWIN CHILLAG
01.2007 - 01.2011
- Responsible for overall program coordination, planning and continuity of daily operations
- Completed scheduling and payroll tasks
- Reviewed, analyzed, summarized and reported information for developing initiatives and programs
- Analyzed and provided short and long-range programmatic and financial projections
- Created, reviewed, updated, and interpreted policies and procedures
- Gathered and analyzed information to make recommendations to the owner about employees based on their performance
- Communicated with management to resolve matters or provide clarification
- Created training materials, employee handbook and wrote job descriptions
- Exercised independent decision-making and provided a full range of support to programs
- Selected and assisted with interviewing potential new hires
- Created advertising materials for the company.
Education
MS - HUMAN RESOURCE MANAGEMENT -
MARSHALL UNIVERSITY GRADUATE COLLEGE
01.2011
RBA - REGENTS BACHELOR OF ARTS (CONCENTRATION IN ADVERTISING) -
MARSHALL UNIVERSITY
01.2004
Skills
- Proficient in Word, Excel, PowerPoint, Publisher, Outlook, Photoshop, Quark Xpress, InDesign, Illustrator, and other company specific portal systems
- Trained to use HRIS systems
- Extensive knowledge of Employment Law, FMLA/ADA/EEO/WC, Mediation & Advocacy, HR Policies & Procedures, Staff Recruitment & Retention, Employee Relations, Benefits Administration, HR Program/Project Management, Orientation & Onboarding, Training & Development, Performance Management, Background Check, and Organizational Development
Leadership And Volunteerism
- Public consulting group frequently chooses me to represent the WV public partnerships division at industry conferences. At these conferences I often host Q and A sessions and recruit new employees and employers.
- Assisted the Michigan division with their program launch by training new talent and completing onboarding programs
- Selected to serve on a small team, reviewing the new state (WV) title 19 waiver manual and submitting suggestions for correction/clarification to the bureau of medical services
- Active supporter and volunteer with animal rescue, assisting in reducing the number of feral cat colonies in the Madison area and providing transport for these animals
- Former member of the Madison - Danville Jaycees, completing community outreach projects and spearheading initiatives to improve the community
Timeline
Human Resources Manager
AACON General Contractors
01.2024 - Current
RESOURCE CONSULTANT
PUBLIC CONSULTING GROUP
10.2014 - 01.2024
ADULT DAY PROGRAM DIRECTOR
THE ARC OF THE THREE RIVERS
01.2011 - 10.2014
OFFICE MANAGER
DR. ERWIN CHILLAG
01.2007 - 01.2011
MS - HUMAN RESOURCE MANAGEMENT -
MARSHALL UNIVERSITY GRADUATE COLLEGE
RBA - REGENTS BACHELOR OF ARTS (CONCENTRATION IN ADVERTISING) -
MARSHALL UNIVERSITY
Similar Profiles
Logan WallsLogan Walls
Heavy Equipment Operator/ Truck Driver at Bob Breeding General ContractorsHeavy Equipment Operator/ Truck Driver at Bob Breeding General Contractors
Kevin LaceyKevin Lacey
Apprentice Carpenter at Bradley Brothers General ContractorsApprentice Carpenter at Bradley Brothers General Contractors
Dylan WendtDylan Wendt
Canvasser at Main Street General ContractorsCanvasser at Main Street General Contractors
Blake CastoBlake Casto
Carpenter Apprentice at Local 436Carpenter Apprentice at Local 436
LaLita JarvisLaLita Jarvis
Production Associate at Cornerstone Building BrandsProduction Associate at Cornerstone Building Brands