Shanna Reid
Nauvoo,AL
Summary
Dependable and dedicated professional with a strong work ethic, known for consistently delivering high-quality results. Takes initiative to ensure all tasks are completed accurately and on time.
Overview
20
20
years of professional experience
Work History
Custodian
Walker County Board of Education
Jasper, AL
06.2022 - Current
- Maintained cleanliness and organization of school facilities to ensure a safe learning environment.
- Conducted routine inspections of buildings to identify maintenance needs and report issues promptly.
- Trained new staff on proper cleaning techniques and safety procedures to enhance operational efficiency.
- Managed inventory of cleaning supplies, ensuring adequate stock levels for daily operations and maintenance tasks.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Medication Aide
Walker Rehabilitation Center
Carbon Hill, AL
01.2019 - 06.2022
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Administered medications following physician orders and established protocols.
- Assisted in maintaining accurate medication records and documentation.
- Monitored patients for adverse reactions and reported findings to healthcare team.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Collaborated with nursing staff to ensure seamless medication delivery processes.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
Accounts Receivable Clerk
CAREMARK RX
Birmingham, AL
07.2005 - 08.2010
- Processed and recorded customer payments using electronic invoicing systems.
- Assisted in resolving billing discrepancies with customers and internal departments
- Provided support in preparing monthly financial statements and reports for management review.
- Adapted quickly to new software tools, enhancing data entry accuracy and speed.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
- Posted customer payments by recording cash, checks, and credit card transactions.
Pharmacy Technician
Caremark RX
Birmingham. AL
07.2005 - 08.2010
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Processed prescription orders using pharmacy management software effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Utilized pharmacy management software to process prescriptions efficiently.
Education
High School Diploma -
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
Timeline
Custodian
Walker County Board of Education
06.2022 - Current
Medication Aide
Walker Rehabilitation Center
01.2019 - 06.2022
Accounts Receivable Clerk
CAREMARK RX
07.2005 - 08.2010
Pharmacy Technician
Caremark RX
07.2005 - 08.2010