Shanna Storm
Certified Social Worker
Corbin,KY
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interests of clients. Expertise in client advocacy and building strategic partnerships. Adept at establishing strong rapport with individuals and community partners from diverse backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Worker
CHI Saint Joseph Health
2020.08 - Current
- Supported clients and families with empathy and compassion during difficult times.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Contributed to policy development efforts within the organization or broader community context, advocating for systemic change that would benefit clients'' needs more effectively over time.
- Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
- Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Led workshops on topics relevant to client populations served, empowering individuals with valuable knowledge and tools for self advocacy.
Therapist
Addiction Recovery Care
2019.10 - 2020.07
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.
- Utilized motivational interviewing techniques to help clients recognize personal barriers to change and identify actionable steps towards improvement.
- Developed and maintained relationships with referral sources to support continuity of care.
- Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
- Advocated for client needs within larger healthcare systems by participating in case conferences and collaborating with other mental health professionals.
Social Work Intern
The Trillium Center at Baptist Health
2019.01 - 2019.08
- Under the supervision of practicum supervisor performed psychosocial assessments.
- Facilitated individual and group therapy sessions for individuals in both the inpatient hospital psychiatric and detox units.
- Planned and implemented the curriculum of both the mental health and addiction intensive outpatient programs.
- Assisted in discharge planning needs, including arranging transportation and aftercare services.
Addiction Counselor
Self-Employed Independent Contractor
2017.03 - 2019.04
- Conducted thorough assessments to accurately diagnose individuals struggling with substance use disorders or co-occurring mental health conditions.
- Promoted self-care practices among clients, teaching them effective stress management techniques that contributed to lasting recovery success.
- Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
- Educated family members on the nature of addiction and ways they could best support their loved ones during treatment and beyond.
- Maintained detailed records of client interactions, ensuring accurate tracking of progress over time.
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients, addressing physical, emotional, and mental health needs.
- Coordinated with other healthcare providers to facilitate seamless transitions between levels of care for clients during their recovery journey.
- Served as a consultant to organizations attempting to obtain Alcohol and Other Drug Entity Licensure, by developing policies and procedures tailored to the organization in accordance with Kentucky Revised Statutes and other regulations.
Sales and Service Associate
United States Postal Service, USPS
2014.07 - 2017.11
- Worked varied hours to meet seasonal and business needs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Benefit Program Specialist II
Russell County Department of Social Services
2013.07 - 2014.07
- Skilled in the administration of multiple public assistance programs, including Supplemental Nutritional Assistance Program, Medicaid, and Temporary Assistance for Needy Families.
- Interviewed persons applying for assistance, obtaining necessary information and redetermination concerning continued eligibility.
- Worked independently to maintain caseload and meet deadlines.
Education
Master of Science - Social Work
Campbellsville University
Campbellsville, KY 2001.05 -
Bachelor of Science - Dietetics
Eastern Kentucky University
Richmond, KY 2001.05 -
Skills
Client Advocacy
Policy Planning
Attention to Detail
Multidisciplinary team collaboration
Referrals and networking
Data collection and management
Certification
Certified Social Worker, Kentucky Board of Social Work - 2019 to Present
Leadership Development
- Leadership Kentucky, BRIGHT, Class of 2023- Program designed to build the capacity of next-generation leaders in the Appalachian region of Kentucky to innovate, collaborate, and advance community and economic development.
- Leadership Tri-County, Class of 2024- Leadership Development program for Southeastern Kentucky counties of Laurel, Knox, and Whitley.
Timeline
Social Worker
CHI Saint Joseph Health
2020.08 - Current
Therapist
Addiction Recovery Care
2019.10 - 2020.07
Social Work Intern
The Trillium Center at Baptist Health
2019.01 - 2019.08
Addiction Counselor
Self-Employed Independent Contractor
2017.03 - 2019.04
Sales and Service Associate
United States Postal Service, USPS
2014.07 - 2017.11
Benefit Program Specialist II
Russell County Department of Social Services
2013.07 - 2014.07
Master of Science - Social Work
Campbellsville University
2001.05 -
Bachelor of Science - Dietetics
Eastern Kentucky University
2001.05 -
Certified Social Worker, Kentucky Board of Social Work - 2019 to Present
Similar Profiles
Rebecca RoseRebecca Rose
Staff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East CampusStaff Nurse/Charge Nurse/ Nurse Supervisor at CHI Saint Joseph Health-Saint Joseph East Campus
Heather McMahanHeather McMahan
Occupational Therapist at CHI Saint Joseph HealthOccupational Therapist at CHI Saint Joseph Health
Marley EdmundsMarley Edmunds
Radiologic Technologist at CHI Saint Joseph HealthRadiologic Technologist at CHI Saint Joseph Health