Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Strange

Springtown,TX

Summary

Adept at managing high customer and patient volumes, my tenure at Doctors Hospital honed my skills in medical billing and patient care coordination. With a knack for multitasking and a strong team player attitude, I excel in fast-paced environments, ensuring accuracy and compliance with HIPAA guidelines, while fostering positive relationships.

Overview

14
14
years of professional experience

Work History

Clerical/Bartender

Sams BBQ
06.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Maintained proper Paperwork for the private club through TABC and WeScan ID

Medical Receptionist

Doctors Hospital
06.2012 - 10.2014
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
  • Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
  • Assisted with medical coding and billing tasks.
  • Processed medical insurance claims and payments.
  • Registered and verified patient records before triage with most up-to-date information.

Medical Assistant

WolMed Medical
03.2011 - 05.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.

Education

Medical

ATI
North Richland Hills, TX
01-2011

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Front desk operations
  • Telephone etiquette
  • Medical terminology
  • Office administration
  • Patient registration
  • Insurance verification
  • HIPAA compliance
  • HIPAA guidelines
  • Payment collection
  • Medical billing
  • Referral verification
  • Medical office administration
  • Medical charting
  • Medical office procedures
  • Medical billing and coding
  • Insurance claims

Timeline

Clerical/Bartender

Sams BBQ
06.2021 - Current

Medical Receptionist

Doctors Hospital
06.2012 - 10.2014

Medical Assistant

WolMed Medical
03.2011 - 05.2012

Medical

ATI

Similar Profiles

CREATE PROFILE
Shanna Strange