Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanna Tanner

Flowery Branch,Georgia

Summary

Reliable and upbeat individual that is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and customer satisfaction. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Financial Ops Generalist 2

Georgia Correctional Industries
05.2020 - Current
  • Balances and reconciles accounting records, statements, and reports.
  • Complies and maintains records and files.
  • Analyze financial reports to assess compliance.
  • Monitor department budgets or expenditures and identify budget variances.
  • Preforms routine accounting, clerical, billing and/or claims processing duties for assigned accounts. Responds to inquiries to solve routine accounting problems.
  • Prepare requested materials for audits of financial data or records.
  • Process financial transactions such as accounts payables and requisitions in computer system
  • Provides information for interpretation to third parties such as auditors, vendors and governmental entities.
  • Verifies accuracy of information to be billed, tracks account activity and resolves billing inquiries.

Banquet Sales Coordinator

2 Dog Cafe
11.2018 - 03.2020
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Organized promotional events and interacted with community to increase sales volume.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

General Manger

All American Ozark Inn
07.2009 - 10.2016
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Organized promotional events and interacted with community to increase sales volume.

Education

Associate of Arts - Human Services

University of Phoenix
Tempe, AZ
10.2011

Skills

  • Persuasive Selling
  • Multitasking Strengths
  • Excellent People Skills
  • Sales Goal Attainment
  • Time Management
  • Quotas and Goals
  • Teamwork and Collaboration
  • Inventory Tracking
  • Presentations and Demonstrations

Certification

  • Certified GCPA, Georgia Correctional Industries- 11-9-21

Timeline

Financial Ops Generalist 2

Georgia Correctional Industries
05.2020 - Current

Banquet Sales Coordinator

2 Dog Cafe
11.2018 - 03.2020

General Manger

All American Ozark Inn
07.2009 - 10.2016

Associate of Arts - Human Services

University of Phoenix

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Shanna Tanner