Shanna D. Thomas
Geismar,LA
Summary
As a Project Administrator II /Document Control Specialist for 8 years, I am efficient, accurate, and successful at delivering key clerical support to our internal teams, customers, vendors, and other stakeholders. My goal is always to be professional and create a positive/ productive work environment for present and future team members. I am an organized and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Project Administrator
Hargrove Engineers + Constructors
Saint Gabriel, LA
11.2015 - Current
- Overall planning, tracking and documentation of one or several projects from the project proposal phase to the project closeout phase
- Scheduling project and client meetings and arrangements
- Scanning, copying, faxing and filing and order supplies
- Facilitate food orders for meetings when requested
- Reconcile monthly Purchase/ Travel card
- Create and distribute various reports( safety, headcount and payroll weekly)
- Collect timesheets from all contract teammates for weekly approval, Maintain Capital Project Groups vacation hours. Control the accumulation of records, streamline the volume of records, simplifies the process of identifying and retrieving essential documents when needed.
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
- Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
- Efficiently managed incoming requests from stakeholders by prioritizing tasks based on urgency and relevance.
- Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
- Developed and maintained positive relationships with clients and other stakeholders.
Salon Manager
Designs by D'shayne Hair Studio
Geismar, LA
08.2007 - 10.2015
- Assisted in hiring salon employees, created promotional materials to attract new clients
- Answered phone, scheduled appointments, took payments(card, cash,credit card), acct payable/ receivable, place supply orders, filing, faxing, ran errands, etc.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Managed cash flow, business transactions, banking, and accounting processes.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Scheduled employees to maintain adequate coverage during business hours.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Education
Some College (No Degree) - Process
Louisiana Technical College
Sorrento, LA08.
Skills
- Deltek (8 years)
- Excel (10 years)
- Document Management (10 years)
- Microsoft SharePoint (10 years)
- Microsoft Windows (10 years)
- ServiceNow (8 years)
- Adobe Acrobat (10 years)
- SAP (7 years)
- Record Retention Management
- Meeting Facilitation
- Certifications and Licenses
- Driver's License
- Meeting Management
- Relationship and Team Building
- Adaptable and Flexible
- Analytical and Critical Thinker
- Planning and coordination
Timeline
Project Administrator
Hargrove Engineers + Constructors
11.2015 - Current
Salon Manager
Designs by D'shayne Hair Studio
08.2007 - 10.2015
Some College (No Degree) - Process
Louisiana Technical College
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