Shanna Waltman
Garden Valley,ID
Summary
Dedicated professional with a proven track record in housekeeping and missionary work, notably with Robin Dennison and the Church of Jesus Christ of Latter-Day Saints. Excelled in creating sanitary environments and building community relationships, leveraging skills in cleaning, organizing, and cross-cultural understanding. Achieved increased guest satisfaction through meticulous attention to detail and strong teamwork abilities.
Overview
6
6
years of professional experience
Work History
Housekeeper
Robin Dennison
04.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Housecleaner
Marlene Partridge
04.2024 - 08.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Latter-Day Saint Missionary
Church of Jesus Christ of Latter-Day Saints
08.2022 - 03.2024
- Built lasting relationships with community members through genuine empathy, compassion, active listening skills.
- Prepared and delivered mission-related presentations to church and community groups.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions.
- Strengthened community relations by organizing and participating in outreach programs.
- Collaborated with other missionaries to strategize, plan, and execute successful mission trips throughout various regions worldwide.
- Facilitated spiritual growth among congregation members, leading weekly services and bible study sessions.
- Trained 1 new missionary on effectively sharing word of Christ in Kambazuma community.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Volunteered in overseas locations and in various roles.
- Mentored local leaders, fostering their growth and empowering them to take on greater responsibilities within the community.
- Led mission teams in prayer and spiritual formation.
Housecleaner
Robin Dennison
06.2019 - 08.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Adhered to professional house cleaning checklist.
- Emptied trashcans and transported waste to collection areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Washed and put away kitchen dishes, utensils and glassware.
Cook
Showstopper Grill
06.2018 - 08.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Education
Associate of Science - Food Science
Brigham Young University - Idaho
Rexburg, ID09.2027
High School Diploma -
Garden Valley High School
Garden Valley, ID05.2021
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Mopping and sweeping
- Vacuuming and sweeping
- Bed making proficiency
- Folding clean laundry
- Ironing and folding
- Team Support and Collaboration
- Professional and Courteous
- Guest Service and Support
- Supply Restocking
- Relationship Building
- Surface cleaning
- Personal Integrity
- Cross-cultural understanding
- Teaching Gospel Principles
- Scripture Mastery
- Discipleship training
- Creativity and Innovation
- Group Instruction
- Group facilitation
- Strong Work Ethic
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Timeline
Housekeeper
Robin Dennison
04.2024 - Current
Housecleaner
Marlene Partridge
04.2024 - 08.2024
Latter-Day Saint Missionary
Church of Jesus Christ of Latter-Day Saints
08.2022 - 03.2024
Housecleaner
Robin Dennison
06.2019 - 08.2019
Cook
Showstopper Grill
06.2018 - 08.2018
Associate of Science - Food Science
Brigham Young University - Idaho
High School Diploma -
Garden Valley High School
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