Shanna Ziobro
Rancho Palos Verdes,CA
Summary
Enthusiastic, reliable, and friendly customer service professional with a strong passion for creating a welcoming shopping experience for anyone who walks into the store. Highly skilled in cashiering, assisting customers, and maintaining a clean and pleasant store environment with comprehensive grocery product knowledge. Proficient in multitasking and strong commitment to customer satisfaction and teamwork with an undeniable work ethic. Frequently praised for effective relationship management and conflict resolution by supervisors and peers.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Front of House Server
Poke Me
Palos Verdes
06.2026 - Current
- Warmly greet guests, answer menu questions, and make recommendations
- Assemble bowls: scoop bases, sides, proteins, mix-ins, sauces, and toppings
- Prepare online orders (DoorDash, Uber Eats, Grubhub)
- Prepare food to be put on the line
- Deliver exceptional customer service
- Managed dining area cleanliness and organization
- Follow proper closing procedures
Store Support Associate
Tokyo Central
Torrance, CA
06.2022 - 08.2025
- Seasonal position that I would come back to during breaks from school (Summer, Winter)
- Managed cash and credit sales transactions
- Assisted in training new employees
- Supported store operations by assisting with opening and closing tasks, maintaining operational efficiency
Assistant Leading Petty Officer
United States Naval Sea Cadet Corps
Redondo Beach, CA
02.2017 - 06.2021
- Petty Officer First Class
- Petty Officer leading cadets (10-13 year olds)
- Awarded Honor Cadet at a marksmanship training
Education
Bachelor of Arts - Psychology
California State University
Monterey Bay, CA12-2025
High School Diploma -
Palos Verdes Peninsula
Palos Verdes 06-2021
Certification
- Open Water Scuba Diving Certification
- Awarded “Expert” in Marksmanship
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Front of House Server
Poke Me
06.2026 - Current
Store Support Associate
Tokyo Central
06.2022 - 08.2025
Assistant Leading Petty Officer
United States Naval Sea Cadet Corps
02.2017 - 06.2021
Bachelor of Arts - Psychology
California State University
High School Diploma -
Palos Verdes Peninsula