Shannah Marsh
Barto,PA
Summary
Client focused wellness professional with experience in laser aesthetics, skincare, and consultative sales. Known for building strong client relationships, educating clients on personalized treatment plans, and supporting clinic operations in fast paced environments. Seeking a client care, sales coordination, or wellness administrative role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Laser Hair Removal Technician
Satori Laser
08.2024 - Current
- Administered laser treatments to clients, ensuring safety and comfort throughout procedures.
- Independently operated clinic during single staff shifts, balancing treatments, consultations, reception, and sales to ensure seamless client experience.
- Conducted in depth client consultations, educating clients on treatment plans, pricing options, and expected outcomes to drive informed purchasing decisions.
- Consistently ranked #1 in annual sales, exceeding revenue targets through consultative selling and strong client relationship management.
Licensed Esthetician
Hand And Stone
01.2022 - 09.2024
- Maintained top sales in retail and services through educated recommendations, leading to strong client retention.
- Conducted thorough skin assessments to determine clients needs and concerns, delivering personalized treatment plans and at home care routines.
- Administered a wide range of skincare treatments, including chemical peels, Diamond glow treatments, Cryoskin, microdermabrasion, and LED treatments.
Hostess and Server
Grand Luxe Cafe
10.2019 - 03.2020
- Provided high level customer service in fast paced, high volume environment.
- Provided personalized menu recommendations and addressed any guest concerns to guarantee a positive dining experience.
- Utilized strong communication and multitasking skills while maintaining professionalism under pressure.
Project Manager
Fetterolf Corporation
03.2019 - 10.2019
- Developed and initiated custom valve engineering and manufacturing projects, managed costs, and monitored performance
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained open communication with customers by delivering regular project updates and collaborating with the team to ensure project alignment and timely progress
Education
Licensed Esthetician -
Lansdale School of Cosmetology
Lansdale, PAReal Estate Practice, Real Estate Fundamentals -
Schlicher-Kratz Institute
High School Diploma -
Penn Foster
Scranton, PASkills
- Client Consultations and Sales
- Treatment Plan Education
- Time management and organization
- Adaptability and Problem Solving
- Conflict resolution
- Reliability and Accountability
- Detail Oriented
Certification
- Laser Hair Removal
- Dermalogica and PCA Chemical peels
- Diamondglow
- Cryoskin
Timeline
Laser Hair Removal Technician
Satori Laser
08.2024 - Current
Licensed Esthetician
Hand And Stone
01.2022 - 09.2024
Hostess and Server
Grand Luxe Cafe
10.2019 - 03.2020
Project Manager
Fetterolf Corporation
03.2019 - 10.2019
Licensed Esthetician -
Lansdale School of Cosmetology
Real Estate Practice, Real Estate Fundamentals -
Schlicher-Kratz Institute
High School Diploma -
Penn Foster