Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Shannah Roloff

Woodbury,MN

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

6
6
years of professional experience

Work History

Receptionist

Nagios
07.2023 - 09.2023
    • Answered central telephone system and directed calls accordingly.
    • Restocked supplies to maintain stock levels.
    • Maintained visitor log for entering and leaving facility for security purposes.
    • Routed incoming mail and messages to relevant personnel without delay.
    • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
    • Helped office staff prepare reports and presentations for internal or client-related use.

Preschool Teacher

New Horizons Academy
09.2021 - 07.2023
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Created safe and nurturing learning environment for preschoolers.
  • Utilized creative teaching strategies to engage students in classroom.

Camp Counselor

Trails End Camp
03.2021 - 08.2021
  • Led groups of children safely through variety of camp activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Supported children by actively listening and offering encouragement.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.

Nanny

Private Family
07.2020 - 01.2021
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.

Sales Associate Team Leader

Victoria's Secret
01.2019 - 07.2020
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Seasonal Sales Associate

Target
10.2018 - 01.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Receptionist

Hennen's Auto Service
12.2017 - 10.2018
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Restocked supplies to maintain stock levels.

Education

High School Diploma -

Shakopee Senior High School
Shakopee, MN
06.2019

Skills

  • Time Management
  • Multi-Line Telephone Systems
  • Verbal and Written Communication
  • Front Desk Operations
  • Strategy Planning
  • Office Supplies and Inventory
  • Effective Listening
  • Money Handling
  • Team Leadership

Additional Information

  • Authorized to work in the US for any employer

Timeline

Receptionist

Nagios
07.2023 - 09.2023

Preschool Teacher

New Horizons Academy
09.2021 - 07.2023

Camp Counselor

Trails End Camp
03.2021 - 08.2021

Nanny

Private Family
07.2020 - 01.2021

Sales Associate Team Leader

Victoria's Secret
01.2019 - 07.2020

Seasonal Sales Associate

Target
10.2018 - 01.2019

Receptionist

Hennen's Auto Service
12.2017 - 10.2018

High School Diploma -

Shakopee Senior High School

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Shannah Roloff