SHANNAH WILLIS
Huntingdon,TN
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
10
10
years of professional experience
Work History
Direct Care Professional
Merakey
01.2023 - Current
- Promoting the health, safety, and well-being of residents
- Performing personal care and housekeeping duties for residents
- Active listening
- Verbal communication
- Empathy
- Problem solving
- Basic medical knowledge
- Patience
- Organization
Resident Tech
MHSN
01.2021 - Current
- Promoting the health, safety, and well-being of residents
- Performing personal care and housekeeping duties for residents
- Responded to emergency situations promptly, prioritizing critical issues to ensure minimal disruption for residents.
- Developed tailored solutions for unique client needs, taking into account specific goals and requirements.
Eligibility Specialist
AMA
01.2021 - 01.2022
- Identifying customer needs, clarify information, research issues
- And provide solutions
- Educating customers and building sustainable relationships
- Working under pressure
- Creative problem solving
- Organizational ability
- Knowledge retention and recall
- Effective communication skills.
Substitute Teacher
South Carroll Special School District
01.2019 - 01.2020
- Responsible for the well-being and safety of the students, taking attendance, maintaining a functioning classroom
- Classroom management
- Teaching provided curriculum.
Vault Tech
First Bank
01.2018 - 01.2019
- Identifying customer needs, clarify information, research issues
- And provide solutions
- Reviewing loan applications for processing
- Educating customers and building sustainable relationships
- Working under pressure
- Creative problem solving
- Organizational ability
- Knowledge retention and recall
- Effective communication skills.
Administrative Assistant
GDI
01.2014 - 01.2017
- Day to day operations of the office
- Preparation of documents for meetings
- Managing the office calendar
- Developing of curriculum to promote a safe work environment
- Creative problem solving
- Knowledge retention
- Organizational ability
- Effective communication skills.
Education
MBA -
Bethel University
01.2021
BS Professional Studies - Health Services
University of Memphis
01.2018
Skills
- LEADERSHIP
- Certified in CPR/AED
- Decision-Making
- Critical Thinking
- Teamwork and Cooperation
- Compassionate Caregiving
- Bathing Assistance
- Patient Care
- First aid and safety
- Emotional Support
- Client documentation
- Behavior redirection
Timeline
Direct Care Professional
Merakey
01.2023 - Current
Resident Tech
MHSN
01.2021 - Current
Eligibility Specialist
AMA
01.2021 - 01.2022
Substitute Teacher
South Carroll Special School District
01.2019 - 01.2020
Vault Tech
First Bank
01.2018 - 01.2019
Administrative Assistant
GDI
01.2014 - 01.2017
MBA -
Bethel University
BS Professional Studies - Health Services
University of Memphis
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