Shannalee Graham
New Britain
Summary
Adept at vital signs monitoring and providing emotional support, I significantly enhanced patient satisfaction at AccentCare Hospice. Leveraging skills in palliative care and relationship building, I fostered trust and dignity in end-of-life care, achieving a notable improvement in family feedback scores.
Experienced with empathetic patient care, ensuring comfort and dignity for hospice patients. Utilizes strong communication skills to coordinate with healthcare teams and support families. Knowledge of end-of-life care practices and emotional support techniques.
Hospice care professional skilled in patient support, personal care, and emotional assistance. Proven ability to collaborate with healthcare teams to achieve compassionate and effective care. Reliable and adaptable, ensuring seamless integration with changing care needs. Strong interpersonal skills, empathy, and attention to detail foster comforting environment for patients and families.
Hospice care professional prepared to contribute to compassionate end-of-life care. Experience in providing physical and emotional support to patients and families in hospice settings. Known for strong team collaboration, adaptability to changing needs, and effective communication. Skilled in patient care management and empathetic support.
Compassionate Desired Position with solid background in providing high-quality care to hospice patients. Demonstrated ability to deliver emotional support and practical assistance to patients and their families. Proven skills in managing patient care plans and maintaining detailed records.
Approachable Hospice Aide dedicated to offering compassionate and sensitive companionship to patients and families. Experienced in leveraging tact, discretion and professionalism when addressing end-of-life situations. Offering exemplary organizational, time management, and communication skills.
Energetic individual remaining poised and composed in all types of stressful situations. Smart and dedicated Hospice Aide handling multiple tasks independently while assisting patients.
Compassionate Hospice Aide demonstrating exemplary skills in taking care of patients, moving individuals into comfortable positions and ensuring quality care. Meticulous professional knowledgeable in administering medication, preparing special meals and checking vitals. Ready to apply Number-year background to continue providing palliative care to wide range of patients.
Proactive worker committed to helping Job title provide top-notch patient care. Skilled at Type treatments with knowledge of Area of expertise patients. Fantastic attention to detail and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospice Aide
AccentCare Hospice
10.2023 - Current
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Certified Nursing Assistant
SLR Senior Living
11.2022 - 08.2023
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Certified Nursing Assistant
Benchmark Senior Living
11.2021 - 08.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
Certified Nursing Assistant
Winter Haven Health and Rebah
10.2019 - 10.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Certified Nursing Assistant
Astoria Nursing & Rehabilitation
08.2018 - 10.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Nursing - Medical Assistance
Anthem Institute
Newark, NJ02.2014
Diploma - English Language
Trinityville Primary School
Jamaica 07.2008
Skills
- Vital signs monitoring
- Grooming assistance
- Bathing assistance
- Dressing assistance
- Compassionate care
- Written and verbal communication
- Catheter care
- Relationship building
- Personal hygiene assistance
- Emotional support
- End-of-life care
- Feeding assistance
- Ethical behavior
- Confidentiality adherence
- Family support
- Transfer techniques
- Palliative care
- Self-care practices
- Pressure ulcer prevention
- Bed positioning
- Skin integrity maintenance
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Languages
English
Elementary
Timeline
Hospice Aide
AccentCare Hospice
10.2023 - Current
Certified Nursing Assistant
SLR Senior Living
11.2022 - 08.2023
Certified Nursing Assistant
Benchmark Senior Living
11.2021 - 08.2023
Certified Nursing Assistant
Winter Haven Health and Rebah
10.2019 - 10.2021
Certified Nursing Assistant
Astoria Nursing & Rehabilitation
08.2018 - 10.2019
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Nursing - Medical Assistance
Anthem Institute
Diploma - English Language
Trinityville Primary School
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