Summary
Overview
Work History
Education
Skills
Certification
Training
ADDITIONAL ACTIVITIES
Timeline
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Shannan M. Lam

Navarre,USA

Summary

Accomplished real estate professional with a proven track record in facilitating property sales and maintaining strong client relationships. Skilled in market analysis and negotiation, ensuring optimal outcomes for clients through effective communication and strategic planning. Experienced in overseeing seamless transactions from listing to closing, consistently delivering high levels of client satisfaction.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Realty One Group Emerald Coast
09.2024 - Current
  • Diligently working with buyers and sellers for all real estate needs. Actively lead generating by making phone calls for expired and canceled listings, holding open houses, circle prospecting, and following up with potential clients. Tracking data and recording into spreadsheets and google docs. I participated in the Zillow flex program to assist buyers and sellers. Negotiating contracts in the best interest of the clients. Showing property to clients, discussing the advantages and disadvantages with each property. Writing contracts and documents that would accompany an offer and coordinating transactions from acceptance to closing. Arranging inspections for properties. Writing addendums, requests to assist clients, arranging quotes for repairs, insurance and other items to assist the clients prior to closing. Maintain files for clients to remain on the timeline to meet the deadlines outlined in the contracts. Following up with clients after closing. Working with real estate teams to overcome new challenges and to provide guidance where it is necessary.

Real Estate Agent

Keller Williams Realty Emerald Coast
04.2021 - 09.2024
  • Diligently working with buyers and sellers for all real estate needs. Actively lead generating by making phone calls for expired and canceled listings, holding open houses, circle prospecting, and following up with potential clients. Tracking data and recording into spreadsheets and google docs. Providing consistent customer service to my clients is a priority. I participated in the Zillow flex program to assist buyers and sellers. Negotiating contracts in the best interest of the clients. Showing property to clients, discussing the advantages and disadvantages with each property. Writing contracts and documents that would accompany an offer and coordinating transactions from acceptance to closing. Arranging inspections for properties. Writing addendums, requests to assist clients, arranging quotes for repairs, insurance and other items to assist the clients prior to closing. Following up with clients after closing. Working with real estate teams to overcome new challenges and to provide guidance where it is necessary.

School Cafeteria

Merritt Island High School
04.2016 - 08.2016
  • Implemented USDA guidelines in the preparation and service of over 1,700 meals to high school students and faculty including maintaining the facility kitchen, cookware, utensils and appliances in accordance with state mandates. (Supervisor: Judy Phone: (321) 454-1000)
  • Hours per Week: 20+

Atlantic Pack & Parcel
04.2015 - 03.2016
  • Expedited shipping processes in a customer-focused, friendly, small business environment. Managed an Amazon Book Store warehouse where I oversaw detailed listings of over 8,000 titles, implemented processing controls to ensure proper stock and handled all shipping and packaging requirements. Attending to customers, answering phones, researching data for the customer was also a part of every day. (Supervisor: Lauris Cady Phone: (321) 952-2060)
  • Hours per Week: 20+

Primary Care Giver

Home Daycare Provider
10.2003 - 10.2006
  • Provided a safe, fun, friendly and loving home environment for 8 children. Planned all activities that promoted cognitive and creative play for the children fostering critical development skills. Planned and prepared all meals to meet stringent USDA standards. Attended monthly training keeping my certifications and accreditations up-to-date. Implemented cutting-edge Child Development techniques through continuous process improvement. Consistently passed all inspections with 100% garnering several awards to include Home Care Provider of the Year for the entire Pacific Region for 2004 and 2005.
  • Hours per Week: 50+

Program Lead Teacher (GS-1702-05)

Hickam Child Development Center
12.2001 - 10.2003
  • Provided primary care for children in the Child Development Center focused on working with two-year olds. Assisted in classrooms for ages with students ages 6 weeks to 3 years, as needed. Assisted in the planning and implementation of the Marazon Learning System Curriculum into the daily schedule to optimized early child development. (Supervisor: Myrna Jurado Phone: (808) 449-9880)
  • Hours per Week: 40

Program Assistant Teacher (NAF CC-1702-03)

Eielson Child Development Center
10.1998 - 08.2001
  • Care provider for children ranging in age from six weeks to five years old with a focus on pre-toddlers. While I worked at the Eielson Child Development Center, I achieved my Child Development Associate credential in January 2001 in Preschool, Infant and Toddler Development. I also attended training that reinforced the set of 15 modules that I had completed outside of work. The modules covered areas of: health, safety, guidance, child abuse prevention and reporting, physical environments, cognitive, creative, self, social families, program management, and professionalism. Became proficient at implementing the Marazon system. I implemented all of the marazon components in to my classroom. (Supervisor's Name: Susan Rufi Phone: (907) 377-1559)
  • Hours per Week: 40

Program Assistant

Minot Child Development Center
05.1996 - 07.1998
  • Entry level employee (NAF CC-1702-02), by completing the set of 15 Air Force modules and attending several child care related trainings I worked to the target level employee (NAF CC-1702-03). Direct caregiver for the pre-toddler children. I also filled in for other age groups age ranging from 6 weeks to 5 years. Key contributor in attaining the re-validation for National Association for the Education of Young Children accreditation for the center. (Supervisor's Name: Sandy Boettcher Phone: (701) 723-3750)
  • Hours per Week: 40

Aide /Assistant Teacher/Lead Teacher

Children’s World Learning Center
11.1991 - 02.1996
  • Assisted teachers in the care of 24 children on a daily basis. I worked with groups of children ages 6 weeks to 12 years. In 1994, I was promoted to Assistant Teacher and then Lead Teacher responsible for the affective development of 24 one- and two-year-old students. I prepared lesson plans implementing the Creative Curriculum system, conducted and recorded parent-teacher conferences, and ensured all of the social, cognitive, physical, emotional, and creative language developmental needs of the children were met. (Supervisor's Name: Diane Smith Phone: (763) 422-9146)
  • Hours per Week: 40

Education

Florida Real Estate License - Sales Agent

Navarre, Florida
01.2021

Child Development Associate National Credentialing - undefined

Eielson AFB, AK
01.2001

Early Child Development

Anoka-Hennepin Technical College
Anoka, MN
01.1995

High School - undefined

Champlin Park High School
Champlin, MN
01.1994

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation

Certification

Child Development Associate credential - 2001.

Training

  • Community First Aid and Safety - 1999
  • Adult, Infant and Child CPR - 2001
  • Australian Working with children check - 2011

ADDITIONAL ACTIVITIES

  • 2d Weather Squadron, Offutt AFB, Key Spouse Mentor 6/2018-12/2019 - Volunteered and was selected by the Squadron Commander to be a key advisor to the Command Team and Key Spouse for the squadron, including 5 globally-based Geographically Separated Units. Provided insight on key leadership engagements to maximize effectiveness in messaging to families of Airmen and shaped execution of morale events to optimize family involvement and maximize camaraderie and unit cohesion. Gained practical experience using Microsoft Word, PowerPoint, and Publisher.
  • Offutt Enlisted Spouses Club, Senior Advisor 6/2018-8/2019 - Selected by the 55th Wing Command Chief Master Sergeant to fill a volunteer position guiding the efforts of the Offutt Enlisted Club. Shaped lines of effort to increase membership and involvement in base and local community activities aimed at supporting and increasing the resiliency of over 4,000 enlisted families across all DoD Services in the Bellevue-Offutt region. Gained practical experience using Microsoft Word, PowerPoint, and Publisher.
  • 45th Operations Group, Patrick AFB, Key Spouse Mentor 5/2016-6/2018 - Volunteered and was selected by the Group Commander to be a key advisor to the Command Teams and Key Spouses of 4 squadrons and 1 detachment. Provided insight on key leadership engagements to maximize effectiveness in messaging to families of Airmen and shaped execution of morale events to optimize family involvement and maximize camaraderie and unit cohesion. Gained practical experience using Microsoft Word, PowerPoint, and Publisher.
  • 45th Weather Squadron, Patrick AFB, Key Spouse 2/2014-6/2018 - Volunteered and was selected by the Squadron Commander to be a key member of the Command Team. Provided an outlet to engage the command staff on issues affecting the lives of the of the Airmen in the unit. Advised the command staff and unit Booster Club on execution of morale events to optimize family involvement and maximize camaraderie and unit cohesion. Gained practical experience using Microsoft Word, Excel, PowerPoint, and Publisher.
  • 354th Operations Support Squadron, Eielson AFB, Key Spouse 12/2008-11/2011 - Volunteered and was selected by the Squadron Commander to be a key member of the Command Team. Provided an outlet to engage the command staff on issues affecting the lives of the of the Airmen in the unit. Advised the command staff and unit Booster Club on execution of morale events to optimize family involvement and maximize camaraderie and unit cohesion. Gained practical experience using Microsoft Word, Excel, PowerPoint, and Publisher.
  • Eielson Air Force Base Enlisted Spouses Club Vice President 4/2009-5/2011 - Volunteered and was elected to lead the efforts of 75 members in supporting the social and spiritual wellbeing of over 2,000 spouses of enlisted Airmen. Guided key engagements and combined efforts with the Officers Spouses Club. Developed seminars to assist spouses in understanding Air Force programs and provide insight into how to help support their Airmen and children as they face the unique challenges of military service. Teamed with the Airman and Family Readiness Center to administer the “HeartLink” Program providing First Term Airmen-focused guidance and information to assist them in successfully navigating life in the Air Force. Managed execution of a $6,000 annual budget to maximize support to all Eielson AFB Airmen and their families. Gained practical experience using Microsoft Word, Excel, PowerPoint, and Publisher.
  • Eielson AFB Airman’s Attic 2/2009-11/2011 - Volunteered to sort, inventory, organize, and stock donated items in a small team environment to benefit Airmen in pay grades E-1 through E-6 and their families.

Timeline

Real Estate Agent

Realty One Group Emerald Coast
09.2024 - Current

Real Estate Agent

Keller Williams Realty Emerald Coast
04.2021 - 09.2024

School Cafeteria

Merritt Island High School
04.2016 - 08.2016

Atlantic Pack & Parcel
04.2015 - 03.2016

Primary Care Giver

Home Daycare Provider
10.2003 - 10.2006

Program Lead Teacher (GS-1702-05)

Hickam Child Development Center
12.2001 - 10.2003

Program Assistant Teacher (NAF CC-1702-03)

Eielson Child Development Center
10.1998 - 08.2001

Program Assistant

Minot Child Development Center
05.1996 - 07.1998

Aide /Assistant Teacher/Lead Teacher

Children’s World Learning Center
11.1991 - 02.1996

Child Development Associate National Credentialing - undefined

Early Child Development

Anoka-Hennepin Technical College

High School - undefined

Champlin Park High School

Florida Real Estate License - Sales Agent