Shanneak Small
Jamaica
Summary
Motivated, service-oriented Food and Beverage professional with over 10 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Creative with developing new mixology recipes.
Overview
3
3
years of professional experience
Work History
Bartender
Ocean Edge Resort & Golf Club
Brewster, MA
06.2025 - Current
- Facilitated weekly team meetings to align on management's goals and objectives.
- Established work stations before opening to reduce preparation time.
- Monitored inventory levels of liquor, beer, wine, and other beverages.
- Delivered exceptional customer service through friendly greetings and assistance.
- Mixed alcoholic and non-alcoholic beverages in accordance with recipe standards.
- Accurately processed payments using POS system for efficient transactions.
Bartender
Shadow wood Country Club
Estero, FL
10.2024 - 05.2025
- Mixed and served alcoholic and non-alcoholic beverages according to standard recipes and procedures.
- Retained extensive knowledge of liquors, wines, and entrees to enhance guest experience.
- Followed alcohol awareness procedures to prevent intoxication and manage intoxicated guests.
- Prepared cocktails based on established bar recipes; served wines, draft, and bottled beer.
- Collected and organized daily till totals alongside tips for accurate financial reporting.
- Maintained bar tabs and communicated open tabs to wait staff for seamless service.
Food and Beverage Server
Weekapaug Inn Relais & Chateaux
Westerly, RI
05.2023 - 09.2023
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Calculated charges, issued table checks and collected payments from customers.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Bartender
Shadow Wood Country Club
Estero, FL
10.2022 - 05.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
NCTVET level 1 & 2 certificate - Food & Beverage waitering / bartending
12.2010
Skills
- Mixology
- Dining room and food service
- Beverage service expertise
- Mixology proficiency
References
- Josh Hopta, Beverage Manager, 609-694-3441
- Chip Crowley, Food & Beverage Manager, 239-465-5720
Timeline
Bartender
Ocean Edge Resort & Golf Club
06.2025 - Current
Bartender
Shadow wood Country Club
10.2024 - 05.2025
Food and Beverage Server
Weekapaug Inn Relais & Chateaux
05.2023 - 09.2023
Bartender
Shadow Wood Country Club
10.2022 - 05.2023
NCTVET level 1 & 2 certificate - Food & Beverage waitering / bartending
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