Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANNEL BONIFACE

Salem

Summary

Experienced server trainer with a strong background in restaurant operations at Mickie Finnz. Demonstrated ability to enhance guest experiences and exceed sales targets through strategic upselling. Skilled in utilizing Toast and Revel systems to improve operational efficiency and promote teamwork.

Overview

18
18
years of professional experience

Work History

Server, Server Trainer

Mickie Finnz
Las Vegas
03.2024 - 05.2025
  • Entrusted with opening and closing the restaurant and bar and ensured all duties were done such as stocking, outside patio tasks, end of day money responsibilities, and all cleaning commitments.
  • Maintained strong communication in a very busy restaurant with constant table turns and in charge of own seating, food running, and bussing all tables.
  • Trained all new employees and made them aware of our high standards held while working all FOH positions.

Assistant Manager, Bartender, Server

Moodys Bar and Grill
Austin
06.2022 - 06.2023
  • Was in charge of hiring, schedule creating and health code conditions while bartending and serving when needed.
  • Maintained consistent cleaning duties and rotating side work duties within employees while making sure all bar and restaurant events ran smoothly.
  • Responsible for making sure all new employees were trained to our standards and oversaw all operations during early days and late nights for a busy college restaurant and bar.

Server, Server Trainer

PBR Rock Bar
Las Vegas
02.2021 - 11.2021
  • Helped the restaurant provide new rules and procedures during and after our covid hits.
  • Checked in with managers in a daily meeting to ensure a smooth service and relayed all the necessary changes to our staff of over 100 employees.
  • With ever changing hours, I exceeded in helping with large customer hits by working as many hours as needed and was as flexible as possible for my team.

Bartender

Beach and Park Chalet
San Francisco
02.2018 - 07.2020
  • Was hired for Beach, Park, and Gravity Tavern full-service restaurants as a mixologist in charge of keeping up with creations of cocktails for events such as Beer Week, Restaurant Week, new happy hour ideas, and promotions.
  • Also working high volume banquets when needed for special private dining events.
  • Constantly promoting new ideas for faster service, new bar remodeling, and cost-effective cocktails.

Server trainer, Gaming Bartender

B.A.R
Las Vegas
06.2015 - 01.2018
  • Worked with a local family and team to help enhance and promote our Born and Raised brand.
  • Started working and organizing Born and Raised Henderson before it was open to continue the success we had with the first location, as well as helping with the expansion onto the strip and future Summerlin locations.
  • Treating guests as family keeps us open and one of the best bars in Las Vegas. (CC: Las Vegas Review Journal Best of for 2016)

Server & Bartender Trainer

Cheeseburger in Paradise
Lahaina
10.2013 - 12.2014
  • Handled large parties and numerous table turns in one of the busiest restaurants in Hawaii which grosses over 7.5 million yearly.
  • Responsible for replenishing and restocking of all ingredients needed for busy weekends and keeping them up to par as continuing to help guests and keep a steady flow of service.
  • Trained behind bar on creating unique cocktails for individual restaurant specials and controlling of liquor expenses.

Server, Bartender

Great Basin Brewery
Reno
10.2011 - 10.2013
  • Very thorough knowledge of all award winning beer brewed on location and alcohol beverage mixing procedures. Although tasked with the largest sections in the restaurant, I was able to multi-task to help fellow bar patrons as well.
  • Instructed and created a beer of my own in our brewery.
  • Assisted others in carrying out their part of preparing/serving meals while maintaining serving standards and following all regulations while performing duties.

Server-Supervisor

Ram Restaurant & Brewery
Salem
05.2007 - 10.2011
  • Created and provided ideas on improving guest check averages for myself and fellow co-workers to boost our yearly gross of 3.5 million.
  • My supervisor position entailed closing and opening the restaurant, making sure all team members finished all tasks accounted for, and that all guests enjoyed their dining experience and would remain loyal to the company.
  • Authorized, documented and maintained large amounts of cash correctly for our region.

Education

High School Diploma -

Eureka High School
Eureka, CA
06-2006

Skills

  • Toast and Revel expertise
  • Aloha and HSI proficiency
  • Micros systems knowledge
  • Self-motivated leadership
  • Restaurant operations knowledge
  • Budget management skills
  • Sales goal achievement
  • Bar recipes expertise
  • Front of house and bar management
  • Restaurant organization strategies
  • Liquor sales techniques
  • Retail sales experience
  • Upselling strategies

Timeline

Server, Server Trainer

Mickie Finnz
03.2024 - 05.2025

Assistant Manager, Bartender, Server

Moodys Bar and Grill
06.2022 - 06.2023

Server, Server Trainer

PBR Rock Bar
02.2021 - 11.2021

Bartender

Beach and Park Chalet
02.2018 - 07.2020

Server trainer, Gaming Bartender

B.A.R
06.2015 - 01.2018

Server & Bartender Trainer

Cheeseburger in Paradise
10.2013 - 12.2014

Server, Bartender

Great Basin Brewery
10.2011 - 10.2013

Server-Supervisor

Ram Restaurant & Brewery
05.2007 - 10.2011

High School Diploma -

Eureka High School

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