Shannel Crump
Matteson,IL
Summary
Compassionate School Social Worker Intern known for high productivity and efficient task completion. Possess specialized skills in behavioral intervention strategies, individual and group counseling techniques, and development of support plans. Excel in communication, empathy, and problem-solving, ensuring positive outcomes in challenging educational environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant / Program Liaison
Phalanx Family Services
Chicago, IL
01.2021 - Current
- Manage phone and email communications with clients and staff
- Schedule and coordinate appointments, meetings, and trainings
- Draft and distribute correspondence, reports, and meeting minutes
- Maintain filing systems and office procedures
- Order and manage inventory of office supplies
- Support community programming by coordinating outreach and engagement efforts
- Partner with Community Leads to support professional development and program execution
School Social Work Intern
Chicago Public Schools
08.2024 - 05.2025
- Conduct social developmental studies and social assessments
- Provide MTSS interventions and direct services to students
- Facilitate small group and individual social work sessions
- Participate in IEP and OSD meetings
- Collaborate with educators, families, and multidisciplinary teams
MSW Intern
Phalanx Family Services
08.2022 - 05.2023
- Conducted client evaluations and needs assessments
- Co-facilitated Cognitive Behavioral Therapy sessions
- Participated in agency research and data collection projects
- Supported community-based outreach and behavioral health initiatives
Education
Master of Social Work -
Governors State University
University Park, IL05.2025
Bachelor of Arts - Industrial Psychology
University of Phoenix
Phoenix, AZ07.2021
Skills
- Cognitive Behavioral Therapy (CBT)
- Assessment and Evaluation
- MTSS and IEP knowledge
- Critical Thinking and Problem Solving
- Complex decision-making
- Problem sensitivity
- Community Engagement
- Trauma-Informed Practices
- Microsoft Office Suite
- Google Workspace
- Q-Global Assessment Tools
- Data Tracking and Progress Monitoring
References
- Shondra Watson Wilson, Shondrawatsonwilson@gmail.com, 312-841-3481
- LaToya Rogers, Medical Advocate, Rogerslatoya37@yahoo.com, 773-577-9569
Social Work Internship Experience
- Chicago Public Schools, School Social Work Intern, 08/01/24 - 05/01/25, Conduct social developmental studies and social assessments, Provide MTSS interventions and direct services to students, Facilitate small group and individual social work sessions, Participate in IEP and OSD meetings, Collaborate with educators, families, and multidisciplinary teams
- Phalanx Family Services, MSW Intern, 08/01/22 - 05/01/23, Conducted client evaluations and needs assessments, Co-facilitated Cognitive Behavioral Therapy sessions, Participated in agency research and data collection projects, Supported community-based outreach and behavioral health initiatives
Certification
- PEL Exam
References
References available upon request.
Timeline
School Social Work Intern
Chicago Public Schools
08.2024 - 05.2025
MSW Intern
Phalanx Family Services
08.2022 - 05.2023
Administrative Assistant / Program Liaison
Phalanx Family Services
01.2021 - Current
Master of Social Work -
Governors State University
Bachelor of Arts - Industrial Psychology
University of Phoenix
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