Shannel Joseph
Bloomfield,CT
Summary
Human Resources Executive with 16 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment, and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in a multicultural environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Capital For Change
09.2022 - Current
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
- Established performance management systems to align individual goals with organizational objectives.
- Negotiated favorable contracts with vendors, maximizing value of HR services received while minimizing costs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Implemented competitive compensation packages, attracting top-tier candidates and retaining valuable employees.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Created succession planning strategies to ensure leadership continuity and long-term success.
- Mediated conflict resolution between employees and managers, fostering healthier working relationships throughout organization.
- Negotiated favorable contract terms with benefits providers, resulting in cost savings and enhanced employee satisfaction.
- Championed change management efforts during organizational restructuring, ensuring smooth transition for affected employees.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct, and benefits information.
- Evaluated HR technology solutions and led implementation projects to modernize HR processes such as recruitment and performance management.
- Devised hiring and recruitment policies for 53-employee company.
Director of Human Resources
Hebrew Center for Health and Rehabilitation
03.2021 - 08.2022
- Investigate union grievances and consult with legal counsel as appropriate
- Supervise and mentor direct reports
- Review and make recommendations for improvement of organization's policies and procedures
- Oversee all human resources functions at both routine and strategic level as well as all recruiting for healthcare professionals
- Maintained human resources regulatory compliance with local, state and federal laws
- Aligned departments with organizational processes, implementing HR directives accordingly
- Work closely with management on performance evaluations, supervisory practices, dispute resolution and employee accountability
- Maintained open-door policy to encourage employee communication and conflict resolution
- Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility
- Provide recommendations for corrective action in employees with performance issues
- Promote employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
Talent Acquisition Manager
YMCA Of Greater Hartford
03.2016 - 03.2021
- Created and implemented recruitment module in UKG
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
- Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions
- Optimized sourcing networks and used proactive methods to direct source candidates
- Facilitated new-hire onboarding processes, generating offer letters and processing background checks
- Directed job fairs to bring in local talent for various positions
- Posted positions through approved recruitment channels.
- Completed talent acquisition and management for 500 + internal and external placements.
HR Manager
Brightstar Healthcare
10.2013 - 11.2015
- Created and completed personnel action forms for all hires, terminations, title changes and terminations
- Maximized team knowledge and productivity by effectively training, monitoring, and directing employees in application of best practices and regulatory protocols
- Completed human resource operational requirements by scheduling and assigning employees for shifts
- Improved office efficiency by effectively managing internal communications and correspondence
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding
- Managed employee disputes by employing conflict resolution techniques
- Motivated employees through special events and incentive programs
- Organized and led staff orientation programs and training to promote collaboration
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
HR Manager
CarMax Auto Superstore
03.2008 - 08.2013
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Recruited and screened qualified potential employees
- Reduced workers' compensation claims by instituting corporate safety training program
- Developed team communications
- Managed quality assurance program, including on-site evaluations, internal audits, and customer surveys
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages
- Developed succession plans and promotion paths for all staff
- Guided leaders and employees on company policies, programs, benefits and salary administration
- Managed employee disputes by employing conflict resolution techniques
- Used technologically relevant digital systems to manage payroll and benefits programs.
Education
Bachelors - Business Administration - Human Resources
Capella University
Skills
HR policies
Compliance Management
Conflict management
Recruitment
Business administration
Staff education and training
Effective planning
Workers' Compensation
Talent Acquisition
Change Management
Human Resources Management
Performance Management
Talent Management
Compensation Structuring
Organizational Development
Certification
Human Resources
Timeline
Director of Human Resources
Capital For Change
09.2022 - Current
Director of Human Resources
Hebrew Center for Health and Rehabilitation
03.2021 - 08.2022
Talent Acquisition Manager
YMCA Of Greater Hartford
03.2016 - 03.2021
HR Manager
Brightstar Healthcare
10.2013 - 11.2015
HR Manager
CarMax Auto Superstore
03.2008 - 08.2013
Bachelors - Business Administration - Human Resources
Capella University
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