Overview
Work History
Education
Skills
Timeline
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Shannel Muckerson

Grand Rapids,MI

Overview

12
12
years of professional experience

Work History

Machine Operator

Pridgeon and Clay
02.2024 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Complied with company and OSHA safety rules and regulations.
  • Trains new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Pharmacy Technician

Meijer
09.2023 - 02.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Amazon (delivery)

Nokia Logistics
09.2021 - 07.2023

● I started the job as a delivery driver. I was responsible for delivering packages safely & securely to customers designated location.

● A year later I was promoted to the dispatcher position.

Inbound Call/Chat Rep

Teleperformance
09.2017 - 03.2018
  • I was a call rep, A month later I got promoted to the CHAT TEAM. I assisted customers via chat.

Machine Operator

Benteler Automotive
11.2016 - 07.2017
  • OPERATING DIFFERENT MACHINES TO PRODUCE CAR PARTS

Panera Bread Associate

Panera Bread
10.2013 - 04.2016

Education

Diploma - General Studies

Benton Harbor High School
Benton Harbor, MI
05.2009

N/a College Credit - Nursing

Lake Michigan College
Benton Harbor, MI

Skills

  • Typing Skill (40wpm) 5years
  • Strong work ethic
  • Good communication
  • Attention to detail
  • Computer skills
  • Manufacturing
  • Confidentiality and HIPAA
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Patient confidentiality

Timeline

Machine Operator

Pridgeon and Clay
02.2024 - Current

Pharmacy Technician

Meijer
09.2023 - 02.2024

Amazon (delivery)

Nokia Logistics
09.2021 - 07.2023

Inbound Call/Chat Rep

Teleperformance
09.2017 - 03.2018

Machine Operator

Benteler Automotive
11.2016 - 07.2017

Panera Bread Associate

Panera Bread
10.2013 - 04.2016

Diploma - General Studies

Benton Harbor High School

N/a College Credit - Nursing

Lake Michigan College
Shannel Muckerson