Summary
Overview
Work History
Education
Skills
References
Related Experience
Timeline
Generic

Shannel N. Holmes

Lubbock,TX

Summary

Warehouse Associate with expertise in materials handling, storage management, and shipment preparation. Proficient in order picking, pallet assembly, and maintaining accurate inventory records. Known for attention to detail and efficiency in managing warehouse operations. Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity, and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

21
21
years of professional experience

Work History

Warehouse Assistant

UPS
Denver, Colorado
01.2023 - 02.2024
  • Organized inventory to maintain accurate stock levels and ensure efficient retrieval.
  • Assisted in loading and unloading shipments, ensuring safe handling of goods.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.

Cashier Team Lead

King Soopers
Denver, Colorado
01.2020 - 06.2021
  • Reconciled bank statements with financial records regularly.
  • Organized documentation for audits and compliance requirements.
  • Ensured accuracy in all accounting entries and records.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.

Special Education Paraprofessional

Montbello High School
Denver, CO
08.2010 - 05.2013
  • Assure that the students are acting in a manner responsible for learning
  • Responsible for assisting teacher in the classroom, maintaining classroom management
  • Worked with cultural diverse students
  • Sole supervision over students with multiple disabilities

Educational Assistant

Northeast Academy Charter School
Denver, CO
08.2007 - 06.2010
  • Responsible for assisting teacher in the classroom, maintaining classroom management
  • Monitoring classroom continuously to make sure students are on task
  • Accompany students to specials, lavatory, lunchroom, playground and any other designated area for supervision

Cashier

Walmart
Denver, CO
06.2006 - 06.2007
  • Responsible for maintaining outstanding customer service
  • Processing sales accurately and efficiently
  • Safeguarding company assets

Customer Service Clerk

Convergys
Denver, CO
04.2003 - 08.2006
  • Processed order, returns and researched specialty items
  • Effectively and efficiently interacted with all divisional departments to achieve customers’ expectations

Education

High School -

William Smith High School
Aurora, CO

Technical College -

Pickens Technical College
Aurora, CO

Community College -

Aurora Community College
Aurora, CO

Skills

  • Classroom management
  • Special education strategies
  • Individualized education plans
  • Behavioral interventions
  • Crisis management
  • Student engagement
  • Diversity awareness
  • Parent communication
  • Conflict resolution
  • Reporting effectiveness
  • Multi-task prioritization
  • Active listening
  • Time management
  • Inventory management
  • Quality control
  • Safety compliance
  • Customer service
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Supervision and leadership

References

Furnished Upon Request

Related Experience

  • Assist in implementing daily assignments, helped grading papers and preparing classroom lessons
  • Tutored small groups of students
  • Helped a student from a 62% in English to a 74%
  • Helped with the flow of disciplinary actions with students
  • Supervised behavior during lunch periods

Timeline

Warehouse Assistant

UPS
01.2023 - 02.2024

Cashier Team Lead

King Soopers
01.2020 - 06.2021

Special Education Paraprofessional

Montbello High School
08.2010 - 05.2013

Educational Assistant

Northeast Academy Charter School
08.2007 - 06.2010

Cashier

Walmart
06.2006 - 06.2007

Customer Service Clerk

Convergys
04.2003 - 08.2006

High School -

William Smith High School

Technical College -

Pickens Technical College

Community College -

Aurora Community College
Shannel N. Holmes