Shanneon Grimes
Minneapolis,MN
Summary
Dynamic Business Development Manager with a proven track record, excelling in consultative selling and customer relationship management. Achieved a remarkable 110% sales increase by leveraging effective communication and innovative sales strategies. Passionate about driving growth and fostering strong partnerships to enhance business performance.
Overview
15
15
years of professional experience
Work History
Foster Dog Volunteer
Foster Dog Volunteer
Minneapolis, MN
01.2019 - Current
- Company Overview: The Bond Between Rescue and Animal Humane Society
- Foster and Train dogs to be placed for adoption
- Interview and visit potential adopters
- Assisted in organizing adoption events to promote foster dogs for families.
- Educated potential adopters about responsible pet ownership and dog care practices.
- Collaborated with veterinarians to ensure proper medical treatment for foster dogs.
- Developed engaging social media content to raise awareness for adoptable pets.
- Fostered positive relationships with local shelters and rescue organizations for collaboration.
Real Estate Agent
NextHome Metro Real Estate Services
Minneapolis, MN
06.2020 - 07.2025
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Promote property sales through targeted advertisements, open houses, and participation in multiple listing services.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Advise sellers on how to make homes more appealing to potential buyers.
- Develop a network of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Guided clients through buying and selling residential properties across diverse neighborhoods.
- Negotiated contracts and agreements between buyers and sellers to ensure smooth transactions.
- Collaborated with mortgage brokers, inspectors, and other professionals for seamless closings.
- Organized open houses and property showings to attract potential buyers effectively.
- Maintained updated knowledge of local real estate markets.
- Managed real estate transactions from initiation to closing.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Showed residential properties and explained features, value and benefits of available homes.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Insurance Producer
State Farm
Minneapolis, MN
12.2010 - 04.2025
- Insurance Sales Agent, Commercial B2B, Accident and Health, Life, Property and Casualty
- Developed customized insurance plans for clients based on individual needs.
- Educated clients on policy options and coverage benefits.
- Collaborated with underwriters to assess risk and finalize policies.
- Analyzed market trends to identify new business opportunities.
- Managed client relationships through effective communication and support.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Followed up with existing customers to ensure satisfaction and renewals of policies.
- Prepared accurate quotes for prospective clients based on their individual needs.
- Assisted with the underwriting process by gathering necessary documents from applicants.
- Offered information about policy and coverage details.
- Identified potential new customers through cold-calling and networking activities.
- Generated leads through referrals, online campaigns, mailers.
- Operated in fast-paced and driven sales environment.
- Conducted needs analyses for clients to determine appropriate insurance products.
Business Development Manager
Altria
Minneapolis, MN
04.2021 - 08.2023
- Responsible for selling company initiatives to retail partners, including promotions, new brands, inventory management, and pricing strategies, and launching new products to market
- Ensure Brand Recommended Most Often, grow net sales of all SKUs and brands, and drive volume
- Consult, advise, and engage with retail partners on category management and business analytics to help improve the performance of their business
- Develop innovative ways to improve business performance through data analysis, brand marketing, product placement, and purposeful planning
- Develop and utilize systems to track, measure, and analyze progress against key marketing initiatives and other business metrics
- Analyzed market trends to identify new business opportunities and strategies.
- Developed strategic partnerships with key stakeholders to enhance market presence.
- Conducted competitor analysis to inform business development strategies.
- Facilitated training sessions for staff on new product offerings and sales techniques.
- Managed customer relationships to ensure satisfaction and retention rates.
Business Development
BSI and Dekra, North America
Minneapolis, MN
04.2017 - 04.2021
- Evaluate market conditions, prepare sales plans and forecasts, and develop cost-effective business strategies to achieve objectives, direct the preparation of proposals, and determine the appropriate technical and contractual approach consistent with the organization's goals.
- Analyze and assist organizations pursuing ISO initiatives and provide recommendations on general industry practices, training on ISO products and standards, trade shows, and groups
- Organize and lead project teams to respond effectively to unique business opportunities
- Identify, develop new business accounts and sales opportunities, cold calling, warm leads, networking, and other lead generation tools, CRM to track activities and the sales process
- B2B, new business development, for ISO Certification Standards for small to medium-sized businesses
Sr. Enterprise Business Development Manager
CenturyLink
Minneapolis, MN
07.2014 - 01.2017
- Present and influence key stakeholders in the organization, including executives and C-level.
- Selling complex technology solutions, Voice communications, Data Networking, Managed Hosting, IP, Cloud, broadband, via webinars demos of all CenturyLink business products, services, and network.
- Microsoft services and solutions, custom software development, data engineering, or cloud transformation services.
- Accountable for maintaining and growing the assigned customer base by building customer relationships, assessing product fit, and expanding product portfolio.
- Identifying key decision makers, determining customer needs, and designing the appropriate solutions.
- Salesforce and other CRM tools, for activity, funnel, maintenance of monthly goals, customer proposals, customer contracts, Collaborated with Global Sales and partnered with outside IT Consultants to optimize sales funnel and revenue.
- Developed strategic partnerships to enhance service offerings and market reach.
- Established relationships with key industry players to foster collaboration and innovation.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed and implemented strategies to increase sales and market share
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Education
Bachelors -
University of Maryland
Adelphia, MD12-2025
Skills
- Project management
- Sales strategies
- Business development
- Training and development
- Account management
- Sales and marketing
- Sales presentations
- Territory management
- Consultative and relationship selling
- CRM management
- Competitive analysis
- Relationship building and management
Accomplishments
- Increased territory from 48 ranking to 2 in company within 4 months in the position
- Increased overall sales in territory from 29% to 110 % remain in top 5
- Rookie Sales Award over 110% quota
- MRR increase award and Annual Retention awards
- Quarterly Sales Person Award Top 5 in company
Timeline
Business Development Manager
Altria
04.2021 - 08.2023
Real Estate Agent
NextHome Metro Real Estate Services
06.2020 - 07.2025
Foster Dog Volunteer
Foster Dog Volunteer
01.2019 - Current
Business Development
BSI and Dekra, North America
04.2017 - 04.2021
Sr. Enterprise Business Development Manager
CenturyLink
07.2014 - 01.2017
Insurance Producer
State Farm
12.2010 - 04.2025
Bachelors -
University of Maryland
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