Shannin Garrett

• Maintain the infrastructure needed to retain the accreditation of all Texas educator certification programs
• Keep abreast of all changes in programmatic and legislative requirements and advise academic administrators as appropriate
• Identify and track candidates admitted to teacher education, principal and counselor education programs in accordance with state legislative requirements ( i.e. SB 174 and all TEA, SBEC, Title II, SACs, and THECB requirements)
• Monitor student test preparation, maintain certification testing approvals, and manage the state testing program
• Maintain files related to program assessment reports
• Compile and complete the program completer reporting and coding
• Update and maintain handbooks and policy manuals
• Serve as manager for departmental web pages and student filing system
• Participate in advising of undergraduate Education majors
• Established team priorities, maintained schedules and monitored performance.
• Defined clear targets and objectives and communicated to other team members.

Courses Taught: Applications of Learning Foundations – This interdisciplinary course addressed the study of critical theories of learning and their effective utilization for increasing academic performance and persistence.

• Introduces student to new and exciting ways of becoming active and engaged citizens of the university community and larger society through the exploration of problems in the current world
• Students develop skills in critical thinking, communication, values clarification, and self-awareness
• Varying topics require a creative and interdisciplinary view of the world
• The current topics include leadership, time analysis & management, information literacy, career and major exploration, academic planning, community engagement and service.
• Defined and articulated goal learning outcomes, performance metrics, and changes to improve student learning.
• Created and implemented course agendas, lesson plans and activities to successfully meet course objectives.
• Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
• Examined and graded assignments and assessments to report grades to appropriate personnel.
• Attended meetings and workshops to refine and enhance instructional skills.

• Scheduled meetings with mentees twice a month to communicate and guide mentees
• Creates and alter action plans for success academically and personally based on mentees needs and individual meetings
• Assess monthly progress reports for mentees and report into EAB Navigate
• Intervene when grades pose a concern by making sure students receive the proper guidance and support before making any decisions in regards to the completion of all courses.
• Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
• Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
• Assisted mentees in setting and achieving educational and career goals to encourage independence.
• Regularly assessed progress and provided feedback to support continued development.
• Collaborated with teachers, counselors and administrators to foster access to resources and support.
• Served as role model for mentees by demonstrating strong values and ethical standards.

• Process data an information on program transition points and benchmarks for students and manage SOE performance, certification, and evaluation data
• Utilize TK20 data system to set-up academic and field experience assessments and enter data for the applications for admission to the School of Education and for admission to Clinical Teaching
• Maintain accurate records of how students are progressing through the program and alert the appropriate faculty and staff around students who are at risk of program incompletion
• Coordinate and collect data and outcome measures in the School of Education including, but not limited to, admission to the university, admission to the School of Education, entry to Clinical I, entry to Clinical II, and transition to certification/job placement
• Create, administer, and assess student communiques and develop methods for communication with students on a monthly basis about key opportunities, upcoming deadlines, School of Education goals, and celebrations of success
• Create and administer student surveys to collect data on student experience each semester and on plan for post-graduates
• Attend recruiting events for partnerships and present at local high schools and colleges
• Evaluate and score representative test results for all certification pathways
• Create Canvas exams for all representative exams to produce data on students’ performance on each exam by competency and domain.

• Evaluates transfer credit hours for applicability to UNT Dallas degree programs according to established criteria
• Compares contents of each degree plan against the established requirements for a particular degree and notifies student if a problem exists
• Counsels students in person and over the phone concerning their academic requirements
• Contacts students who have received academic alerts to recommend solutions and provide support
• Confers with faculty or administrators with regard to academic policy issues, such as acceptable course substitutes for a particular degree
• Assists in determining TSI testing and appropriate course placement for incoming new and transfer students
• Assists the Registrar’s Office in determining student eligibility for graduation and assists with graduation exercises
• Give presentations to on-campus and off-campus groups regarding procedures and program requirements
• Train new Advisors, or review work prepared by other Advisors
• Serves as liaison and sole contact for all education majors and the education department
• Committee member for Teacher Education Program and Clinical Committee who works closely with faculty and staff of the School of Education
• Assist students and faculty with Teacher Education Program application processes with accurate knowledge of program requirements and interview processes
• Prepare and complete degree audits for entry into Clinical Teaching
• Prepare and complete degree audits for entry into Teacher Education Program
• Create processes for student who need to change majors due to extenuating circumstances
• Discuss practice and state exams for degree completion to all education majors depending on the certification track
• Present at School of Education Induction Ceremonies and Clinical Orientation.

• Evaluates transfer credit hours for applicability to UNT Dallas degree programs according to established criteria
• Compares contents of each degree plan against the established requirements for a particular degree and notifies student if a problem exists
• Counsels students in person and over the phone concerning their academic requirements
• Contacts students who have received academic alerts to recommend solutions and provide support
• Confers with faculty or administrators with regard to academic policy issues, such as acceptable course substitutes for a particular degree
• Assists in determining TSI testing and appropriate course placement for incoming new and transfer students
• Assists the Registrar’s Office in determining student eligibility for graduation and assists with graduation exercises
• Give presentations to on-campus and off-campus groups regarding procedures and program requirements
• Train new Advisors, or review work prepared by other Advisors
• Serves as liaison and sole contact for all education majors and the education department
• Assist students and faculty with Teacher Education Program application processes with accurate knowledge of program requirements and interview processes
• Prepare degree plans for all Clinical I & II applicants.

• Assess student needs, goals, interests and prior academic experiences to guide and implement students to a successful academic plan and graduation
• Participate in student development and retention programs, planning, implementation, and evaluation of the academic advisement program’s goals and objectives
• Collaborate with faculty members and other community college/university counselors to remain current in transferability of courses, majors, and admission requirements
• Understand and interpret policies and academic options, review degree plans with students, and process registration, withdrawals, and change of majors in Jenzabar EX
• Proctor state testing to service area high schools and distribute information concerning College programs and opportunities
• Assist students with understanding and establishing eligibility for accommodations under the ADA and related legislation
• Serves as a liaison between the students with disabilities and faculty and staff, receives, and retains all inquiries and requests for accommodations and the required documentation
• Prepare and file documentation necessary to provide verification of disability status and work with faculty/staff to understand the ADA process and their role in providing accommodation.

• Assist prospective transfer students as they come into the Transfer Center while providing general information and assistance to all students and staff
• Accurate knowledge of general facets of the university while helping students with degree audits, admissions process, and orientation
• Contact various departments on campus to schedule additional appointments with various staff faculty members
• Accurately and completely input prospective student information into Salesforce and Banner Systems and responsible for sending the initial response to students/parents
• Assist with Transfer Day/Workshops and other events hosted by the Transfer Center along with attending college fairs, community college graduations, and high school recruitment events
• Temporarily performed other duties assigned to maintain operations and services including the organization and planning.

• Handling customer complaints or any major incidents and face-to-face inquiries from customers Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants Meeting with other managers to discuss possible improvements to service Involved in staff recruitment and appraisals; conducting interviews and evaluations Training staff to deliver a high standard of customer service Leading and supervising a team of customer service staff, process, and policies

• Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, and other forms of payment to banks
• Post hospital copayments to insurances, patient account payments, hospital check deposits, and petty cash disbursements
• Servicing accounts by investigating problems and finding resolutions to create a positive customer experience
• Provide thorough and accurate documentation on all patient accounts worked
• Classify, record, and summarize numerical and financial data to compile and keep financial records.