Results-driven Medical and Health Services Manager with a proven track record in enhancing patient care through effective policy implementation and operational efficiency. Strong leadership abilities foster collaboration among teams, driving organizational goals forward. Demonstrated expertise in quality assurance, complemented by a commitment to innovative solutions. Highly skilled in advanced medical care, with a focus on compassionate patient care and sound decision-making under pressure.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Paramedic Crew Chief
American Medical Response, AMR
Vancouver, WA
01.2015 - Current
Managed staff members during emergency medical situations.
Overseen functional preparedness of ambulance equipment and logged routine evaluations.
Implemented procedures for patient management in various settings.
Conducted initial assessment of scene to identify any possible dangers for responding personnel.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Strengthened collaboration efforts by engaging in regular discussions during leadership meetings.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Developed work schedules and allocated staff assignments, accounting for workload.
Enhanced team cohesion through effective talent acquisition and onboarding processes.
Sustained transparency with department heads, governing boards, and medical staff.
Liaised with dispatch and crew to convey incident priority level and prepare for arrival on scene.
Advised paramedics on best practices for handling difficult patients or challenging scenarios.
Communicated available services effectively.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Resolved customer issues promptly with courteous and informed support.
Substitute Teacher, K-12
Battle Ground Public Schools
Battle Ground, WA
07.2014 - 07.2015
Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
Enforced school policies regarding discipline, attendance, dress code.
Fostered a positive learning environment that promoted mutual respect.
Facilitated discussions to encourage critical thinking and student engagement.
Answered student questions about course concepts.
Provided classroom instruction following regular teacher's lesson plans.
EMT-Basic
American Medical Response, AMR
North Hollywood, CA
01.2010 - 01.2012
Interviewed patients to obtain medical history and details on current issues.
Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Operated ambulances safely under emergency conditions while following all traffic laws.
EMT-Basic
Shoreline Ambulance Company
Huntington Beach, CA
01.2006 - 01.2010
Reported abnormal changes in patient's physical, mental and emotional conditions to nursing staff for re-evaluation.
Oversaw inventory of medical supplies to maintain availability and eliminate unnecessary expenses.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Operated ambulances safely under emergency conditions while following all traffic laws.
Senior Engineering Technician / Lab Operations Coordinator / Safety Team Member at PowinSenior Engineering Technician / Lab Operations Coordinator / Safety Team Member at Powin