Shannon Alvarez

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Maintained high standards of patient care through cleanliness and meal attendance.

Kept patient environments organized and hygienic.

Managed laundry tasks for patients' garments efficiently.

Ensured accurate administration of daytime and nighttime medications for patients.

Recorded glucose readings and dispensed appropriate medications.

Managed inventory of extra medications and medical emergencies.

Maintained standard production quotas

Trained new personnel new personnel on line procedures

Instructed other employees on proper clean up techniques Supervised shift

Supervised shift changes

Worked well under pressure to meet deadlines

Managed financial transactions accurately.

Guided customer inquiries to relevant departments.

Ensured cleanliness standards were consistently met.

Provided courteous greetings to customers at store entrances and exits.

Maintained workflow continuity by stepping in during employee breaks.

Ensured accuracy and consistency in data input.

Handled incoming calls efficiently.

Processed customer requests efficiently.

Worked with Microsoft excel

Data entry

Producing graphs for reference

Filing material using numeric coding

Retrieving materials needed at time of processing

Inspected quality of product as it came off of the assembly line

Responsible for tracking and recording several jobs at one time

Documenting discrepancies and filing reports at the end of every shift

Attention to detail

Able to identify a potential problem

Maintained standard production quotas

Trained new personnel on line procedures

Instructed other employees on proper clean up techniques

Supervised shift changes

Worked well under pressure to meet deadlines