Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Shannon Aquino

Killeen,Texas

Summary

Demonstrated Area Manager with extensive experience driving sales and KPIs to achieve the budgeted goals. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

9
9
years of professional experience

Work History

Area Manager

Smoothie Sailing LLC dba Smoothie King
Killeen, Texas
06.2019 - Current
  • Collaborated with store managers to enhance strategic decision making and optimize operational processes.
  • Applied comprehensive understanding of business operations and consultative strategies to direct leaders toward informed, performance-driven decisions.
  • Delivered measurable outcomes by effectively influencing stakeholders through strong negotiation and persuasion skills.
  • Organized, prioritized, and executed initiatives to accomplish business objectives, showcasing exceptional accountability and focus.
  • Leveraged business acumen in financial analysis, competitive assessment, and strategy to drive profitability.
  • Cultivated strong partnerships with stakeholders, enhancing collaboration using personable approaches.
  • Operated independently, achieving desired outcomes with minimal oversight and high initiative.
  • Ensured professionalism through clear written and verbal communication across all interactions.
  • Promoted Smoothie King's culture, values, and mission in every business endeavor.

General Manager

Urban Bricks Pizza
Killeen, texas
06.2018 - 06.2019
  • Oversaw daily operations and ensured efficient workflow across all areas.
  • Managed staff scheduling and coordinated training for new employees.
  • Developed and implemented strategies to enhance customer service experience.
  • Maintained inventory levels and ordered supplies to meet demand.
  • Collaborated with marketing team to promote special events and offers.
  • Conducted regular performance evaluations and provided feedback to team members.
  • Ensured compliance with health regulations and safety standards in the restaurant.

Beverage Coordinator

Morale Welfare and Recreation
Fort Hood, texas
04.2016 - 12.2018
  • Coordinated beverage inventory management and ordered supplies for timely restocking.
  • Ensured compliance with health and safety regulations for beverage service areas.
  • Trained staff on proper beverage preparation techniques and equipment usage.
  • Managed vendor relationships to secure quality products and negotiate pricing.
  • Assisted in planning promotional events to enhance beverage offerings and customer experience.
  • Collaborated with marketing teams to promote new beverages through social media channels.

Education

Associate of Applied Science - Business Administration

Heald College
Honolulu, HI
01-2013

Skills

  • Strategic decision making
  • Operational optimization
  • Financial analysis
  • Inventory management
  • Staff training
  • Profit maximization
  • Operations
  • Facility inspections
  • Operations management

Additional Information

Intermediate computer experience including Microsoft Office. Familiarity with Data Central/ParOpswith intermediate experience on inventory and operations management.

Also, started my health fitness journey to be able to run a 5k one day with no stopping!

References

References available upon request.

Timeline

Area Manager

Smoothie Sailing LLC dba Smoothie King
06.2019 - Current

General Manager

Urban Bricks Pizza
06.2018 - 06.2019

Beverage Coordinator

Morale Welfare and Recreation
04.2016 - 12.2018

Associate of Applied Science - Business Administration

Heald College

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