SHANNON ARNOLD

Accomplished IT professional skilled in software application testing. Experienced in full Software Development Life Cycle to include Shift-Left Testing, test plan, and automated testing using Ranorex. Excellent communication, documentation, problem solving, and diagnostic skills. Consistently solve problems and handle challenges with a proven history of increased productivity. Ability to grasp new ideas and integrate them into desired results. Proactive self-starter known to initiate process and system improvements to increase system stability and up time. Ensure software products meet quality requirements by identifying and addressing issues before they impact users, focusing on functionality, accessibility, usability, and reliability.

• Achieved successful testing of a highly anticipated new development project by completing the Arrangement Rules Project with accuracy and efficiency.
• Collaborated with team of 60 in the reproducing of the Blown Fuse Error. Performed load and performance testing to reproduce error which led to a fix.
• Collaborated with team of 3 in the development of automated testing with Arrangement Rules.
• Achieved successful automation and manual regression testing with Shift-Left Testing by completing project with accuracy and efficiency.

• Equifax, Promotion from QA Analyst I to QA Analyst II in March of 2002., One Equifax Award for National File Freeze testing involved dates provided on short notice, and the workload to be accomplished was greater than normal which required after hours/weekend efforts.
• Meridian, Participated in Innovation Week and won 2nd place and had our team’s idea implemented. The idea was to add help notes to sections of the application to give a short and concise explanation and example on how to use that section of the application., Participated in Innovation Week and won 3rd place for creating a better design tool for new development mockups to be used by design team members., Received Orange Ribbon Award for outstanding work in testing Arrangement Rules in 2024.