Shannon Arwood
Summary
Full time traveler with a cheerful disposition looking for work opportunities. Experienced in multiple fields that make me effective in customer service, team settings, document execution, data analysis, leadership, equipment operations, and research.
Overview
11
11
years of professional experience
Work History
Legal Representative
Vanderbilt Mortgage and Finance Inc.
02.2023 - 05.2025
- Collaborated with colleagues to develop strategies for challenging cases, leveraging collective expertise to achieve desired results.
- Acted as a liaison between clients and opposing counsel during negotiations or settlement discussions to facilitate productive dialogue toward resolution.
- Reviewed and executed documents, ensuring they are filed properly, while adhering to high security privacy standards.
- Advised customers on assistance programs available through the company or third parties to increase home retention rates.
- Attended mediations to negatiate debt and review avaliable assistance programs.
- Managed 19 states, reviewing relevant state laws and ensuring due process was practiced.
Adventure Guide
Navitat
03.2021 - 09.2022
- Checked guests in with the company database and ensured necessary paperwork was completed and filed properly.
- Created and sent out weekly newsletters to increase sales.
- Provided a fun, enthusiastic, and safe environment.
- Collaborated with team members to organize tour logistics and operations for groups.
- Assisted participants with scheduling and answered questions on what items to bring, departure times and restrictions.
- Mentored apprentice guides to promote better understanding of information to present to tourists and travelers.
- Completed end of day shift duties such as emails and register closing with corresponding paperwork.
Thermoformer Operator
Republic Plastics
09.2020 - 03.2021
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Line Leader
WestRock
02.2019 - 04.2020
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Analyzed charts, work orders and production schedules to determine production requirements and evaluate current production estimates and outputs.
Shift Supervisor
Goodwill
10.2018 - 01.2019
Hostess
Blue Coast Grill & Bar
05.2018 - 09.2018
Crew Member
KFC/Taco Bell
08.2014 - 03.2016
Education
English
Pellissippi State Community College
Knoxville, TNTimeline
Legal Representative
Vanderbilt Mortgage and Finance Inc.
02.2023 - 05.2025
Adventure Guide
Navitat
03.2021 - 09.2022
Thermoformer Operator
Republic Plastics
09.2020 - 03.2021
Line Leader
WestRock
02.2019 - 04.2020
Shift Supervisor
Goodwill
10.2018 - 01.2019
Hostess
Blue Coast Grill & Bar
05.2018 - 09.2018
Crew Member
KFC/Taco Bell
08.2014 - 03.2016
English
Pellissippi State Community College
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