Shannon Ashbrook
General Manager
Temple,Texas
Summary
Dynamic General Manager with a proven track record at Torchy's Tacos, excelling in operations management and team leadership. Spearheaded revenue growth through innovative marketing strategies and enhanced staff training. Expert in P&L management, optimizing supply chains, and fostering a culture of accountability, resulting in improved profitability and customer loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Torchy's Tacos
04.2022 - Current
- Assisted in daily operations, ensuring efficiency and adherence to company standards.
- Supported team with administrative tasks, enhancing workflow and communication.
- Learned safety protocols and equipment usage to maintain workplace compliance.
- Contributed to inventory management, assisting in tracking stock levels accurately.
- Collaborated with staff to streamline procedures, fostering a productive work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Raised property accuracy and accountability by creating new automated tracking method.
General Manager
Buffalo Wild Wings
09.2017 - 04.2022
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Bar Manager
J. Carters
03.2013 - 02.2016
- Led bar staff, ensuring exceptional customer service and adherence to operational standards.
- Developed and implemented training programs to enhance staff performance and product knowledge.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Collaborated with suppliers to negotiate pricing and secure quality products for the bar menu.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ05-2010
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- P&L expert
Affiliations
Baylor University
Certification
Servsafe Manager
TABC
Timeline
General Manager
Torchy's Tacos
04.2022 - Current
General Manager
Buffalo Wild Wings
09.2017 - 04.2022
Bar Manager
J. Carters
03.2013 - 02.2016
Bachelor of Science - Criminal Justice
University of Phoenix