Shannon Attaway
Red Bay,Alabama
Summary
I am a hard working material handler that has SAP skills that I use everyday. I have typing skills and use word and excel also. I have done some customer service in the sell of saftey equipment and I also have worked in convenience stores where i had to deal with customers on a daily and i have also of restaurant skills also, so I have worked with the public alot and learned alot of customer service skills. I treat people with respect and try to help with whatever the issue might be.
Overview
29
29
years of professional experience
Work History
Material Handler
Tiffin Motor Homes
Red Bay, AL
03.2014 - Current
- Maintained accurate records related to delivery schedules, orders received, quality control checks.
- Inspected material handling equipment for proper functioning prior to use by employees.
- Monitored inventory levels to ensure sufficient stock was available for production needs.
- Identified opportunities for process improvement in order to increase efficiency.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Reported any malfunctions or damages of material handling equipment promptly.
- Inspected materials for any damages or defects upon receipt.
- Received and distributed incoming materials to designated areas.
- Tracked shipment information using computerized systems such as SAP or Oracle software applications.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Provided support in organizing special projects involving large quantities of merchandise.
- Maintained accurate inventory records of all received items.
- Managed work area cleanliness by following company guidelines for organization.
- Verified accuracy of shipments against purchase orders and invoices.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
- Investigated discrepancies between inventory records and actual stock on hand.
- Organized warehouse inventory according to warehouse plan.
- Observed inventory allocation to maintain material needs and production deadlines.
- Logged unit quantities and entered data into inventory database.
- Protected company inventory by maintaining and organizing storage areas.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Molder
Sunshine Homes Realty
Red Bay , AL
01.2004 - 03.2014
- Examined molds for defects such as warping, cracking, or air pockets.
- Ensured compliance with safety regulations when operating machinery or handling hazardous materials.
- Measured finished parts using calipers or other precision instruments.
- Inspected molded parts for quality assurance purposes.
- Repaired damaged molds using welding techniques such as oxyacetylene welding or soldering.
- Assembled molds by attaching cores, cavities, inserts, gates, runners.
- Trimmed and shaped molds to given specifications.
- Tracked company inventories, repaired tools and equipment and corrected mold malfunctions.
Store Clerk
Zippy Mart
Belmont , MS
08.1995 - 08.1996
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves according to product type and size.
- Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
- Operated cash register in accordance with company policies and procedures.
- Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
- Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
- Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
- Assisted in training new staff members on proper cash handling procedures and use of POS system.
- Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
- Created displays to promote special offers or seasonal products.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Checked expiration dates on food items regularly to ensure quality control standards were met.
- Stocked shelves with incoming shipments of products from vendors or suppliers.
- Restocked shelves with inventory as needed.
- Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
- Kept work area clean and organized at all times.
- Ensured compliance with health and safety regulations.
- Interacted with many customers daily.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Provided excellent customer service, addressing inquiries and resolving complaints.
- Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
- Assisted customers in locating products and provided recommendations based on needs.
- Performed daily cash drawer counts and reconciliations to ensure accuracy.
- Assisted in training and mentoring new staff members.
- Processed customer transactions accurately and efficiently at the cash register.
- Managed inventory, restocked shelves, and ensured product availability for customers.
- Created attractive merchandise displays to promote sales.
- Counted and balanced cashier drawers.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Answered phone calls to assist customers with questions and orders.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Customer Service Sales Representative
Halsen Safety Equipemnt
Belmont, MS
01.1995 - 07.1995
- Performed follow-up calls to confirm customer satisfaction with product or service received.
- Followed up on customer inquiries not immediately resolved.
- Provided accurate information about products and services.
- Adhered to company policies when dealing with customers.
- Identified potential opportunities to upsell products or services.
- Maintained records of customer interactions and transactions.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Educated customers on product features and benefits.
- Assisted customers with navigating website for product selection purposes.
- Suggested additional products or services that may benefit the customer's needs.
- Answered customer questions about products and services and recommended appropriate solutions.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Listened to customer needs to identify and recommend best products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
Education
GED -
Tishomingo Vocational School
Tishomingo, MS03-1994
Skills
- Material Handling
- Cycle counting
- Stock Rotation
- Production Reporting
- Inventory Management
- Production Scheduling
- Bill of Lading knowledge
- Production Support
- Cycle Counts
- Inventory reporting
- Material Identification
- Barcode scanning
- Workplace Cleanliness
- Inventory Tracking
- Stock management
- POS Systems
- Paperwork Completion
- PPE Policy Adherence
- Delivery Scheduling
Affiliations
I am a extreme Couponer and love to use my Cricut to make and sell projects to the public.
Accomplishments
I just received a Work Ready and Bin Coding award at my job and a 10 year plaque for my recognition of service to Tiffin Motor Homes
References
References available upon request.
Timeline
Material Handler
Tiffin Motor Homes
03.2014 - Current
Molder
Sunshine Homes Realty
01.2004 - 03.2014
Store Clerk
Zippy Mart
08.1995 - 08.1996
Customer Service Sales Representative
Halsen Safety Equipemnt
01.1995 - 07.1995
GED -
Tishomingo Vocational School
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