Shannon Babcock
Lamar,CO
Summary
I have had the pleasure of delighting the customers in this community for 35 years. I have a wealth of knowledge in all areas and thrive in the public eye. I focus on the customer experience and working as a team to achieve an environment that customers feel welcome and part of a family. When a customer comes in the store they look for my smiling face, open arms for a warm embrace and sincere gesture as I am the hostess of the house.
Overview
34
34
years of professional experience
Work History
Security Manager
Advantage Treatment Center
05.2025 - Current
- Conduct regular security assessments to identify vulnerabilities and enhance safety measures.
- Conduct Medication audits, ensuring compliance.
- Streamline client check-in and check-out processes in accordance with established protocols.
Closing Manager
Farmer's Country Market
02.2025 - 03.2026
- Managed closing procedures, ensuring accuracy in cash handling and transaction reconciliation.
- Trained staff on efficient closing techniques and customer service standards.
- Trained and supervised team members to enhance customer service and operational efficiency.
Front End Manager
Safeway Inc
05.1999 - 01.2025
- As a service manager I was entrusted with many responsibilities including cashier, bagger, booth clerk duties consisting of: phone etiquette, fax, copies, FedEx shipping, alcohol and tobacco sales, Western Union, money orders, check cashing, and problem resolution.
- Conducted interviews and onboarding of new employees. Supported training sessions to improve team skills. Monitored corrective actions for improvement. Organized orders efficiently. Created schedules to enhance workforce productivity. Managed labor costs to meet budget constraints. Participated in corporate initiatives to increase sales. Handled bookkeeping tasks and financial transactions. Processed payroll and bank deposits. Provided customer service to ensure customer satisfaction.
- Assisted in maintaining safety protocols for team activities. Supported training sessions on safety procedures. Helped identify potential hazards in the workplace.
- Managed inventory and fulfillment processes for gift card initiatives, ensuring timely delivery and customer satisfaction.
- Managed special requests and orders to enhance customer satisfaction. Collaborated with grocery employees to streamline communication and order fulfillment. Oversaw collection and ringing processes to ensure efficient service delivery.
- Ensured schematic integrity by verifying product specifications and compliance.
- Managed inventory stocking processes to ensure product availability.
County Market
Booth Clerk
08.1992 - 02.1999
- balance tills
- check cashing
- fishing and hunting license sales
- lotto and lottery sales
- balloons
- keys
- UPS shipping
- movie rentals
- whatever else?
Education
High School Diploma -
Lamar High School
Lamar, COSkills
- committed team member
- phenomenal customer service
- strong listening and communication abilities
- exceptional money management and bookkeeping skills
Timeline
Security Manager
Advantage Treatment Center
05.2025 - Current
Closing Manager
Farmer's Country Market
02.2025 - 03.2026
Front End Manager
Safeway Inc
05.1999 - 01.2025
County Market
Booth Clerk
08.1992 - 02.1999
High School Diploma -
Lamar High School