Shannon Bagley

Provide knowledge to other groomers on products we distribute

Understand all of the products and uses to be able to sell customers the correct products

Focus on customer service and satisfaction of products

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.

• Groomed a variety of dog breeds ensuring coats were clean and healthy.
• Maintained grooming tools and equipment for ensuring hygiene and safety.
• Improved pet comfort by using gentle handling techniques during grooming sessions.
• Bathed and styled dogs to owner specifications and breed standards.
• Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
• Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
• Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
• Trained and instructed students through paragon and continued education after they graduated

Assist with grooming seminars associated with creative grooming

Sell products for distributors for a commission

Help with any techniques the attendees need help with

Organize and coordinate with instructor to sell products

• Help with everything grooming or needed to fulfill showing dogs
• Maintained a clean work environment in a small space
• Met deadlines for show times
• Maintained and prep dog coats
• Groomed dogs to breed specific trims

• Groomed dogs to maintain healthy coat and skin.
• Improved pet comfort by carefully trimming nails and fur.
• Ensured safety during grooming sessions, preventing any injuries.
• Practice safe grooming techniques in a set amount of time.
• Groomed dogs to breed specific trims.

• Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
• Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.

• Maintained efficient office operations by handling errands and administrative functions.
• Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
• Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
• Prepared and maintained accurate property listings, sales contracts and closing documents.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.

• Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
• Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
• Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
• Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
• Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
• Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
• Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
• Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
• Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
• Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
• Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
• Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.