Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shannon Barrett

Ruskin

Summary

Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

17
17
years of professional experience

Work History

Server/Hostess

Latham 76 Diner
11.2017 - Current
  • Greet and maintain relationships with regular customers. Greet new customers, discuss specials, take menu item orders and build immediate positive connections with guests. Upsell high-profit items to enhance sales numbers. Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest. Maintain order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers. Display enthusiasm and promote exceptional customer service increasing numerous referrals and requests. Collect payment for food and drinks served, balance cash receipts and maintain an accurate cash drawer.

Office/Assistant Finance Manager

Top Notch Auto
03.2014 - 10.2017
  • Purchased auto inventory from auctions and wholesalers. Conducted appraisals. Directed the reconditioning of trade-in vehicles for re-sales. Created innovative promotional marketing strategies. Designed and maintained company website. Developed strong customer relations necessary for easy and exceptional sales completion. Monitored and reported sales volume, financial and business transactions. Advised customers regarding payment options, loans and leasing banking terms. Initiated and saw through to completion the finance process pertaining to new car sales, including but not limited to loan applications and lease agreements.

Medical Assistant

Latham Medical Group
08.2012 - 03.2014
  • Served as Back Office Medical Assistant for a multi-practice group, supporting family practice with a variety of specialists. Recorded patient histories and performed initial patient assessments for physicians upon arrival. Collected and recorded vital signs and results of in-office lab procedures as well as communicated additional lab results to patients. Prepared patients and assisted physicians with minor surgical procedures. Registered new patients and updated existing patient demographics by collecting detailed patient information including physical and financial information. Maintained and updated patient history and medical records. Optimized patient satisfaction, provider time and treatment room utilization by scheduling appointments in person and by telephone. Promoted office efficiency, coordinated charts, completed insurance forms and helped patients with diverse needs.

Intake Coordinator/PCT II

Samaritan Hospital Mental Health
09.2008 - 07.2012
  • Received and coordinated all referrals to include notification of insurance providers for prior authorization and services covered. Prepared reports documenting the mental health assessment done upon admission and evaluated clients physical and mental condition based on review of client information. Assisted in the coordination of all mental health support services provided by the team and helped to coordinate counseling efforts with mental health professionals. Developed and distributed relevant and comprehensive written materials on Medicaid and mental health coverage and worked with physicians to develop and maintain patient care plans. Handled both inpatient and outpatient referrals and followed up with participants after program completion to track progress. Served as part of an on-call emergency response team for crisis intervention within both the inpatient and outpatient facility.

Education

Registered Nursing -

Hudson Valley Community College
Troy, NY
01.2017

Registered Medical Assistant -

Mildred Elley College
Albany, NY
01.2010

Skills

  • Dedicated and goal-driven
  • POS operation
  • Experience in bartending, catering, and banquet serving
  • Food preparation duties in large kitchen settings
  • Upselling techniques
  • Customer service
  • Order accuracy
  • Customer engagement

References

References available upon request.

Timeline

Server/Hostess

Latham 76 Diner
11.2017 - Current

Office/Assistant Finance Manager

Top Notch Auto
03.2014 - 10.2017

Medical Assistant

Latham Medical Group
08.2012 - 03.2014

Intake Coordinator/PCT II

Samaritan Hospital Mental Health
09.2008 - 07.2012

Registered Nursing -

Hudson Valley Community College

Registered Medical Assistant -

Mildred Elley College

Similar Profiles

CREATE PROFILE