Shannon Baumbach MS, LCDC

Responsible for ensuring adequate staffing patterns, meeting performance and fiscal standards, and maintaining compliance for the supervised program. Provides qualitative, supportive, and administrative leadership to staff. Holds authority to review staff decisions and recommendations.

Accountable for program scheduling, planning, and implementing Intake processes and procedures. Oversees the Intake team's daily duties, staffing, and training. Possesses knowledge of treatment modalities for a broad spectrum of psychiatric conditions. Has a working knowledge of management principles and the ability to lead others effectively in achieving organizational goals. Capable of collaborating with multi-agency police departments and social services.

Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution. Highly knowledgeable and Identified areas for improvement in existing processes, procedures, and systems related to program delivery. Aided in the development of training materials for new hires involved in program activities. Produced and presented reports, program reviews, and other status updates. Maintained composure and professionalism under stress, effectively defusing tense situations. Evaluated employee performance, providing continuous feedback and coaching to foster improvement.

Ensured completion of clinical screenings and assessments for service eligibility determination to incarcerated individuals in crisis seeking mental health and community services.

Maintain and authorize suitable services, monitor consumer progress, and ensure clients are achieving treatment goals. Conduct clinical screenings and assessments to determine eligibility. Assist with admission, discharge planning, and clinical reviews. Respond to crisis situations effectively.

Provided peer and supportive services to incarcerated individuals, and continued support upon their release into the community. Developed strategic interventions for participants in Reentry, TTOR, and Rider 73 State Pilot Program.

Documented client behavior, implemented and created group activities.
Supervised clients, administered medication, provided counsel, and offered resources related to clients' overall well-being.
Developed a successful wellness program and created a monthly activity calendar.