Shannon Beaudua
Gainesville,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
The Great Outdoors
High Springs , FL
10.2021 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
Front Office Manager
Innovative Back Solutions
Gainesville , FL
01.2018 - Current
- Prepared documents such as reports, memos, and emails
- Scheduled appointments and maintained calendars for staff members.
- Participated in regular training sessions related to customer service best practices.
- Responded promptly to emails from customers and other departments within the organization.
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Ensured that reception area is kept safe at all times by monitoring security cameras.
- Maintained reception area cleanliness and tidiness.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Managed the distribution of incoming mail, faxes, and packages.
- Organized daily office operations such as filing paperwork, ordering supplies
- Assisted with administrative tasks such as data entry into company databases.
Education
High School Diploma -
Archbishop Carroll Senior High
Radnor, PA06-1988
Skills
- Office Management
- Administrative Support
- Data Entry
- Scheduling Appointments
- Positive and professional
- Calendar Management
Certification
- Food safe handler certificate
Timeline
Server
The Great Outdoors
10.2021 - Current
Front Office Manager
Innovative Back Solutions
01.2018 - Current
High School Diploma -
Archbishop Carroll Senior High
- Food safe handler certificate
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