Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Operations Manager
Jersey Chrome Plating
04.2008 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Act as key contact for major customers, vendors, and professional consultants
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of services.
Implemented strategies to maximize customer satisfaction.
Accountable for Quality Management Program ISO 9001:2015, as well as EPA RCRA standards and procedures. Respected for proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere.
Partnered with vendors and suppliers to effectively manage and budget.
Analyze and organize office procedures, such as bookkeeping and clerical services.
Office Manager /Bookkeeper
CO-AD, Inc.
06.1998 - 02.2008
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Controlled finances to lower costs and keep business operating within budget.
Evaluated employee records and productivity and submitted evaluation reports.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.