Shannon Behan
Bennington,VT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to utilize 15 years of experience to help individuals improve their conditions, reduce symptoms and help find their voice. Positive and friendly person with organized and diligent attitude.
Overview
13
13
years of professional experience
Work History
Clinician
Seall Inc.
01.2021 - 10.2024
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Communications with families, DCF, and Interactions with UCS.
Clinician
Spectrum Health Systems
07.2018 - 01.2021
- Provide quality clinical services and case management to assigned clients, provide group treatment, perform intake assessments.
- Complete all required documentation for services as required.
- Develop implements and revises individual treatment plans, completes all outcome measurement tools, refere clients to appropriate services in the community as necessary.
- Demonstrate a satisfactory level of interpersonal skills to interact with clinets, staff, families, vendors and regulatory agencies.
- Attend regularly scheduled individual and group supervision.
- Praticipate in multidiciplinary team treatment planning, case review and case conferences.
SBIRT Clinician/Social Worker
Southwestern Vermont Medical Center
09.2016 - 07.2018
- Community Resources
- Psychosocial Supports
- Helped with De-escalation to prevent from using medication
- Attended psych rounds daily
- Attended meetings with community members once a month.
- Conducted brief interviews.
- Attended plan of care meetings.
- This was a time limited position (grant)
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
Social Worker
Bennington Area Visiting Nursing and Hospice
04.2014 - 09.2016
- Updated client documentation for accurate, compliant and current records.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Advocated for client rights and services, resulting in increased access to necessary support and resources.
- Collaborated with multidisciplinary teams to provide comprehensive support for clients.
Home Coordinator (SASH)/Residential Services Coordinator
Bennington Housing Authority
06.2012 - 04.2014
- Organized events and gatherings, creating memorable experiences for the family.
- Enhanced family satisfaction by providing personalized support and prioritizing individual needs.
- Handled emergencies calmly and effectively to ensure the well-being of all household members.
- Supervised staff members, providing guidance, training, and performance feedback as needed.
- Safeguarded privacy of family matters through discretion while handling sensitive information professionally.
- Addressed maintenance issues promptly by liaising with repair professionals to keep the home functioning optimally.
- Communicated with patients, ensuring that medical information was kept private.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Successfully negotiated client contract renewals.
Support Worker
Washington County Mental Health Crisis Team
06.2011 - 08.2012
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Supported clients in accessing community resources, enhancing their integration and participation in community activities.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
Education
Bachelor of Arts - Major: Sociology Minor: Human Services
Massachusetts College of Liberal Arts
North Adams, MAMaster of Social Work - Social Work
University of New England
Biddeford, ME12-2016
Skills
- Clinical Documentation
- Clinical assessment
- Multidisciplinary Approach
- Therapeutic Techniques
- Direct Patient Care
- HIPAA
- Patient Education
- One-on-one Instruction
- Ethical Practice
- Treatment Planning
- Clinical Instruction
- Self-reflection
- Recordkeeping requirements
- Patient Care
- Cultural competence
- Treatment Plan Development
- Patient Counseling
- Maintaining privacy
- Patient Safety
- Bedside manner
- Patient rounds
- Care team collaboration
- Documentation skills
Timeline
Clinician
Seall Inc.
01.2021 - 10.2024
Clinician
Spectrum Health Systems
07.2018 - 01.2021
SBIRT Clinician/Social Worker
Southwestern Vermont Medical Center
09.2016 - 07.2018
Social Worker
Bennington Area Visiting Nursing and Hospice
04.2014 - 09.2016
Home Coordinator (SASH)/Residential Services Coordinator
Bennington Housing Authority
06.2012 - 04.2014
Support Worker
Washington County Mental Health Crisis Team
06.2011 - 08.2012
Bachelor of Arts - Major: Sociology Minor: Human Services
Massachusetts College of Liberal Arts
Master of Social Work - Social Work
University of New England
Similar Profiles
Cydney RichmondCydney Richmond
Residential Counselor at Seall Inc.Residential Counselor at Seall Inc.
Laura GillisLaura Gillis
Float Nurse at VA Bennington CBOCFloat Nurse at VA Bennington CBOC
Eliza GeorgeEliza George
Direct Support Professional at AmergisDirect Support Professional at Amergis
Paula ZamunerPaula Zamuner
Store Manager at Vineyard VinesStore Manager at Vineyard Vines
Dylan HillDylan Hill
Transportation Operations Technician 2 (TOT2) at Vermont Agency of Transportation (VTRANS)Transportation Operations Technician 2 (TOT2) at Vermont Agency of Transportation (VTRANS)