Shannon Bennett
Smith,VA
Summary
I am looking to continue pursuing my career, furthering my education, and finding a place to make a difference. I am detail oriented, I thrive in a environment with structure. I am able to learn quickly. I am dedicated to my team, and will commit to putting corporate goals and safety first.
Overview
14
14
years of professional experience
Work History
Operations Manager
C&C North America
05.2016 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Assisted in inventory management and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Created PO's for operating supplies.
- Managed timely processing of posting goods issued.
Assistant Manager
Trition Stone
04.2011 - 08.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled timekeeping and payroll.
- Processed all payableliand receiveables.
- Maintained necessary business licenses.
Office Executive
Givens Incorporated
01.2010 - 04.2011
- Answered phone calls and directed inquiries to appropriate staff members.
- Coordinated deliveries of supplies and materials to proper recipients.
- Prepared letters, memos, faxes, forms and interagency communication.
- Maintained client files and spreadsheets with office management software.
- Worked on a small team to receive certification for ISO 9001 certificvations across various locations within the company.
Education
Bachelor of Science - Business Management
Old Dominion University
12.2004
Skills
- Document Control
- Business Planning
- Workflow Optimization
- Incidents Management
- Customer Service
- Organizational Management
- Inventory Management
- Logistics Oversight
- Vendor Sourcing
- Schedule Management
- Goal Setting
- Staff Development
Timeline
Operations Manager
C&C North America
05.2016 - Current
Assistant Manager
Trition Stone
04.2011 - 08.2013
Office Executive
Givens Incorporated
01.2010 - 04.2011
Bachelor of Science - Business Management
Old Dominion University
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