Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shannon Bennett

3254 Atwell Avenue The Villages,FL

Summary

Proven sales consultant with a track record of meeting and exceeding sales goals. Exceptional communication skills and the ability to develop and maintain strong relationships with clients. Dedicated to ensuring customer satisfaction throughout the sales process.

Overview

16
16
years of professional experience

Work History

Office Manager

Homefix Express
11.2011 - 05.2015
  • Coordinated daily operations to include communications between contractors and customers
  • Dispatched contractors
  • Researched/purchased materials for jobsites
  • Invoiced customers, received payments, managed accounting system and made bank deposits, paid employees, reconciled monies in/out of business, letters, faxes
  • Responsible for file maintenance for audit control
  • Performed general clerical office tasks to ensure all supplies were on hand
  • Managed approximately 40/50 incoming calls, emails and faxes per day from customers

Sales Area Supervisor

Kohls Department Store
11.2007 - 11.2010
  • Lead and directed workflow of 16 sales associates
  • Greeted and offered assistance to customers as needed
  • Executed department merchandising and operational functions of company
  • Assigned tasks, directed workflow, communicated policies and procedures to sales associates
  • Oriented, trained all associates on sales floor operations
  • Identified opportunities to increase sales
  • Performed basic account maintenance procedures to ensure files, logs, and reports were complete
  • Operated computer systems to input correct data, produce documents, reports, shelf labels and signs.
  • Managed cash drawers ensuring proper amounts of cash turned into teller.
  • Assisted customers by answering questions concerning merchandise prices, identification and location
  • Accountable for reports by closing out store registers.

Business Manager/Bobbi Brown Cosmetics

Belk Department Store
10.1999 - 03.2006
  • Retail Manager for 5 years, managed team of 7
  • Exceptional Customer Service Experience
  • Proven experience in planning and implementing strong business plan
  • Developed and coached team to achieve targets
  • Ability to work in fast paced environment
  • Shown ability to be flexible and handle change in positive manner
  • Responsible for managing and recruiting, training and developing to include performance management and coaching
  • Align team with overall business goals, analyze and review goal achievement

Education

High School Diploma -

Fort Walton Beach High School
Fort Walton Beach, FL
05.1982

Skills

  • Effective verbal and written communication skills
  • Ability to work independently or as team
  • Ability to multi task and work in fast paced environment
  • Committed to excellent customer service
  • Effective with building relationships
  • Work flexible hours
  • Florida Real Estate License

Additional Information

References available upon request.

Timeline

Office Manager

Homefix Express
11.2011 - 05.2015

Sales Area Supervisor

Kohls Department Store
11.2007 - 11.2010

Business Manager/Bobbi Brown Cosmetics

Belk Department Store
10.1999 - 03.2006

High School Diploma -

Fort Walton Beach High School

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Shannon Bennett