Shannon Berry
Cumberland,MD
Summary
Experienced professional with 15 years of experience and a proven knowledge of client relations, customer loyalty, and promotions. Aiming to leverage my skills to successfully fill the sales/customer service role at your company.
Overview
19
19
years of professional experience
Work History
Sales/Intake Representative
APXN Property LLC
Henderson, NV
01.2023 - Current
- Processed new incoming inquires from sellers interested in selling their property.
- Provided feedback to sellers regarding any questions they had in regards to the selling process.
- Performed due diligence research for history of sellers property to determine if we could legally purchase and to verify legal ownership.
- Drafted purchase contracts to sellers to initiate the sale of the purchase.
- Coordinated and arranged property purchases between the seller and a notary.
- Coordinated and created closing packages for property purchase by verifying the necessary documents needed for the purchase.
- Managed client payment accounts through lender software system and prepared documents necessary for processes.
- Communicated with sellers regarding renegotiation
Sales Merchandiser
Mondelez Intl.
09.2019 - Current
- Develop client relationships to meet sales goals from small store levels to large corporate accounts
- Plan sales strategies based on upcoming events and objectives needed to meet or exceed sales goals
- Use projection strategies to adequately supply clients with products in demand for their customers.
Shift Supervisor
McDonald's
06.2013 - 04.2019
- Oversee daily operations
- Train and coach current and new employees on proper company procedures as well as proper food handling procedures
- Count and enter inventory daily and weekly to ensure proper sales are calculated
- Count cash deposits
- Enter daily, weekly and monthly sales stats for correct sales projections.
Bakery Associate/ Customer Service
Walmart
01.2005 - 06.2013
- Prepared customized cake orders for customers
- Prepared various breads and pastries for customer purchases
- Planned and ordered features for holidays or special events
- Counted inventory for proper sales tracking
- Responsible for department manager duties.
Owner/Operator
Sugar & Spice Bakery
- Predict sales to be adequately stocked with items of interest
- Actively seeking advertising platforms to promote sales
- Developed great customer relations to further increase sales and seek new client relationships.
Education
Diploma - Business
Fort Hill
Skills
- Appointment Scheduling
- Confidentiality
- Follow-Up Skills
- Data Entry
- Documentation Review
- Customer Service
- Multitasking
- Relationship Building
- Active Listening
- Invoice Processing
- Teamwork and Collaboration
Key Qualifications
- Customer Service
- Computer skills
- Active listening
References
Available upon request.
References
References available upon request.
Timeline
Sales/Intake Representative
APXN Property LLC
01.2023 - Current
Sales Merchandiser
Mondelez Intl.
09.2019 - Current
Shift Supervisor
McDonald's
06.2013 - 04.2019
Bakery Associate/ Customer Service
Walmart
01.2005 - 06.2013
Owner/Operator
Sugar & Spice Bakery
Diploma - Business
Fort Hill
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