Shannon Bibeau
Buyck,MN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Owner
Property Manager/Cabin Cleaner
Crane Lake, MN
05.2018 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained up-to-date administrative records to monitor operational conditions.
- Accomplished multiple tasks within established timeframes.
- Wiped walls, decoration and appliances.
- Managed workload across 10 houses and satisfied customer needs for cleaning standards and details.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Responded to requests from patrons for linens and toiletries.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Documented and reported necessary facility and building repairs observed.
Cook
Voyagaire Houseboats And Lodge
Crane Lake, MN
01.2011 - 10.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry and fish for frying purposes.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Grilled meats and seafood to customer specifications.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Transitioned between breakfast and lunch service.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
- Handled portion control activities according to specified instructions provided by chef.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Prepared average of 100 orders each shift.
- Developed process that reduced waste and improved supply turnover.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
- Verified proper portion sizes and consistently attained high food quality standards.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Worked with kitchen managers to improve recipes for salad bar dishes.
Owner/Operator
Hair Stylist
St. Croix Falls, WISCONSIN
06.2007 - 06.2010
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Devised processes to boost long-term business success and increase profit levels.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Optimized team hiring, training and performance.
Education
Cosmetology License - Cosmetology
Regency Beauty Institute
Blaine, MN02.2004
Skills
- Change and Growth Management
- Integrity and Transparency
- Facility Maintenance
- Repair Services
- Issue Resolution
- Work Planning and Prioritization
- Employee Training
- Leadership and People Development
- Information Updates
- Supply Monitoring
- Customer Service
- Bank Reconciliation
Additional Information
I'm on the local Fire department as a first responder.
Timeline
Owner
Property Manager/Cabin Cleaner
05.2018 - Current
Cook
Voyagaire Houseboats And Lodge
01.2011 - 10.2020
Owner/Operator
Hair Stylist
06.2007 - 06.2010
Cosmetology License - Cosmetology
Regency Beauty Institute
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