Summary
Overview
Work History
Education
Skills
Timeline
Shannon Blackwood

Shannon Blackwood

Vancouver,WA

Summary

Dedicated Bakery Deli Clerk from Shop Smart, renowned for exceptional customer service and food safety expertise. Excelled in creating appealing displays, boosting sales, and fostering customer rapport. Skilled in cleaning, maintenance, and cash handling, with a talent for team collaboration and training. Achieved notable customer satisfaction, evidenced by positive feedback and Yelp reviews.

Offering strong interpersonal skills and commitment to delivering excellent customer service, eager to learn and grow in fast-paced bakery/deli setting. Brings ability to quickly adapt to new tasks and willingness to follow food safety guidelines and operational procedures. Ready to use and develop customer service and food handling skills in Desired Position role.

Overview

1
1
year of professional experience

Work History

Bakery Deli Clerk.

Shop Smart.
08.2023 - 11.2024
  • Maintained a clean and sanitary work environment, adhering to food safety regulations and company policies.
  • Ensured a pleasant shopping experience by addressing customer concerns promptly and professionally.
  • Contributed to a positive work environment through effective communication, teamwork, and a strong commitment to achieving store goals.
  • Efficiently managed time by prioritizing tasks, delegating responsibilities where necessary, and working collaboratively with other team members to complete daily activities.
  • Received positive feedback from customers regularly due to exceptional interpersonal skills that fostered rapport building during their visits to the store''s bakery/deli section.
  • Supported management initiatives by assisting with staff training on new products or procedures when necessary.
  • Increased sales by creating visually appealing displays of bakery and deli items.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery and deli departments.
  • Collaborated with team members to efficiently complete daily tasks such as stocking shelves, slicing meats, and packaging products.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Brewed coffee and tea and changed out drink station syrups.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School -

Woodland, Abilene, TX

Skills

  • Cleaning and maintenance
  • Food safety
  • Packaging and labeling
  • Cash handling expertise

Timeline

Bakery Deli Clerk. - Shop Smart.
08.2023 - 11.2024
Woodland - High School ,

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Shannon Blackwood