SHANNON BOCALBOS
Ontario,CA
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Highly skilled in documentation, managing patient intake and quality patient outcomes. Quality-focused and efficiency-driven leader who had demonstrated success in cultivating patient rapport to drive outcome goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
HEALTH FACILITIES EVALUATOR NURSE
California Department Of Public Health
2023.09 - Current
- Improved patient safety by conducting thorough inspections of healthcare facilities and monitoring compliance with federal regulations.
- Maintained up-to-date knowledge of federal and state regulations governing healthcare provision, enabling accurate evaluation of facility performance against established benchmarks.
- Consistently maintained professional demeanor during high-pressure situations, effectively addressing concerns and facilitating productive discussions among survey team members and facility staff.
NURSE DEPARTMENT SUPERVISOR
PIH Good Samaritan Hospital
2018.07 - 2023.09
- Facilitated change and education to properly execute key initiatives in patient safety, quality outcomes and patient satisfaction rankings.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Participated in quality improvement initiatives, contributing to development of best practices within a 23 bed acute rehabilitation unit.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes
REGISTERED NURSE
California Rehabilitation Institute – A Cedars/UCLA Health partnership
2016.05 - 2018.07
- Coordinated and provided care, educated patients and provided emotional support to patients and family members
- Served as relief house supervisor to maintain clinical nurse operations as needed
- Participated in preparation of CARF and Joint Commission surveys.
- Member of Transplant Team Taskforce to ensure clinical assessment/management of transplant patients being admitted for rehab services
- Demonstrated expertise as safety champion to provide data on monthly audits in medication administration, bedside communication, pressure injury/pain management documentation and fall prevention.
CLINICAL NURSE LEADER
Keck Medical Center of USC
2015.08 - 2016.05
- First line clinical support by facilitating safe and efficient operational floor activities to the inpatient rehabilitation unit
- Participated in regular clinical audits to ensure adherence to established policies, procedures, and care standards within the nursing team.
- Mentored new nurses, fostering a supportive environment for skill development and professional growth.
CHARGE NURSE
Centinela Hospital Medical Center
2012.12 - 2015.07
- Maintained all clinical and performance improvement activities in the compliance of areas such as medication scanning, fall reduction, maintenance of skin integrity, FIM documentation, etc
- Coordinated and facilitated communication with the medical director and interdisciplinary team during daily team huddles/weekly team conferences
- Collaborated with the interdisciplinary team on appropriate and recommended services for each patient’s discharge disposition
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
REGISTERED NURSE
Homecare Advantage, Inc
2012.03 - 2013.03
- Educated, supervised, and counseled patient/family members in providing self-care activities in order to move them towards independence.
- Maintained clinical records on all patients including 485’s, clinical progress notes, physician orders, and OASIS documentation.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
CHARGE NURSE
Good Samaritan Hospital
2005.02 - 2011.07
- Worked in a 23 bed inpatient acute rehabilitation unit providing leadership to the nursing staff and assisting manager and director in the care for patients with physical disabilities
- Provided assessment, reassessment and evaluation of care to patient and revised plan of care as needed according to changes in client’s condition
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Worked with the education department to provide yearly competency requirements in the annual skills fair to nursing staff.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
CHARGE NURSE
Centinela Hospital Medical Center
2001.03 - 2005.02
- Extensive experience working with orthopedic, post surgical and medical patients, stroke, TBI, and SCI patients utilizing the nursing process to provide direct patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Mentored and supervised new nurses, fostering a supportive and professional work environment.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Bachelor of Science - Nursing
University of Southern California
Los Angeles, CA05.2000
Associate of Science Degree -
Marymount College Palos Verdes
Rancho Palos Verdes06.1998
Skills
- Multitasking
- Patient Care
- Teamwork and Collaboration
- Adaptability and Flexibility
- Compliance Monitoring
- Compassionate Care
- Quality Improvement
- Excellent Communication
- Patient Advocacy
- Rapport Building
- Mentoring and Coaching
Certification
- GERO-BC: Gerontological Nursing - Board Certified
- CRRN - Certified Rehabilitation Registered Nurse
- Registered Nurse, State of California
- Public Health Nurse, State of California
- BLS, 11/2025
- Certificate of Completion: Surveyor Minimum Qualifications Test (SMQT) - Centers for Medicare and Medicaid Services
Timeline
HEALTH FACILITIES EVALUATOR NURSE
California Department Of Public Health
2023.09 - Current
NURSE DEPARTMENT SUPERVISOR
PIH Good Samaritan Hospital
2018.07 - 2023.09
REGISTERED NURSE
California Rehabilitation Institute – A Cedars/UCLA Health partnership
2016.05 - 2018.07
CLINICAL NURSE LEADER
Keck Medical Center of USC
2015.08 - 2016.05
CHARGE NURSE
Centinela Hospital Medical Center
2012.12 - 2015.07
REGISTERED NURSE
Homecare Advantage, Inc
2012.03 - 2013.03
CHARGE NURSE
Good Samaritan Hospital
2005.02 - 2011.07
CHARGE NURSE
Centinela Hospital Medical Center
2001.03 - 2005.02
Bachelor of Science - Nursing
University of Southern California
Associate of Science Degree -
Marymount College Palos Verdes
- GERO-BC: Gerontological Nursing - Board Certified
- CRRN - Certified Rehabilitation Registered Nurse
- Registered Nurse, State of California
- Public Health Nurse, State of California
- BLS, 11/2025
- Certificate of Completion: Surveyor Minimum Qualifications Test (SMQT) - Centers for Medicare and Medicaid Services
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