Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Boecker

Georgetown,TX

Summary

Motivated Deli Manager offering 12 years of experience managing departmental operations to exceed store goals and standards. Customer-oriented with expertise in staff development, food safety, supplier relations and merchandising.

Overview

13
13
years of professional experience

Work History

Asst. General Manager

Mighty Fine Burgers
10.2023 - 09.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Boosted team morale and productivity by implementing regular feedback sessions and recognition programs.

Deli/Bakery Department Manager

HEB Grocery Store
08.2011 - 09.2023
  • Purchased products for deli department according to department business
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Set schedules for 40-200 staff by planning and designating shifts and hours.
  • Inventoried food products and associated materials on weekly basis.
  • Developed and implemented standard and special menu items and deli selections.
  • Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
  • Delivered front-end support to staff during rush periods.
  • Developed a high-performing team through consistent training, coaching, and performance evaluations.
  • Optimized the bakery''s workflow by regularly evaluating and updating equipment and processes, resulting in increased efficiency and productivity.

Education

GED -

Crane High School
Crane, TX

Skills

  • Customer Interaction

Timeline

Asst. General Manager

Mighty Fine Burgers
10.2023 - 09.2024

Deli/Bakery Department Manager

HEB Grocery Store
08.2011 - 09.2023

GED -

Crane High School

Similar Profiles

CREATE PROFILE
Shannon Boecker