Shannon Bone
Newport News,VA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
9
9
years of professional experience
Work History
Security Officer
Sentara
12.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, and other incidents.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Assistant Rides Manager
Family Kingdom
09.2019 - 12.2022
- Customer assistance where needed, helped with questions and concerns
- Operated rides safely and proficiently
- Gave breaks to operators as needed
- Helped prepare ride schedules on semi daily basis
Security Officer
Family Kingdom
05.2014 - 12.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
Assistant Manager
Slashes Ocean Front Water Park (Family Kingdom)
05.2014 - 09.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify correct amount of inventory
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Help train incoming lifeguards, and slide attendants, along with maintain their daily skill levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
Education
High School Diploma -
Floyd Kellam High School
Virginia Beach, VACertifacate - Massage Therapy
Kee Business College
Chesapeake, VASkills
- Crisis Intervention Training
- Crime Prevention Methods
- Theft Prevention Training
- Call and Complaint Investigation
- Employee and Visitor Screening
- Premises Patrols
- Report Writing
- Dispatching
- Time Management
- Microsoft Excel
- Responding to Emergencies
- Control Crowd
Timeline
Security Officer
Sentara
12.2022 - Current
Assistant Rides Manager
Family Kingdom
09.2019 - 12.2022
Security Officer
Family Kingdom
05.2014 - 12.2022
Assistant Manager
Slashes Ocean Front Water Park (Family Kingdom)
05.2014 - 09.2019
High School Diploma -
Floyd Kellam High School
Certifacate - Massage Therapy
Kee Business College
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