Shannon Boon

Managed Product teams as large as 16, including managers, across product, design, research, and product operations; scope included up to 12 engineering teams across multiple products

Led the Responsible AI product and research team, ensuring that Indeed’s AI product experiences were fair and safe
- Platform included a pre-deployment bias evaluator, red teaming platform, AI constitutional agent, and bias observability platform

- Achieved 100% compliance adoption within 2 months and influenced risk review workflows across 10 cross-functional teams for major milestone

Built the Product Platforms organization, supporting Communications Platform, Identity Platform, Privacy and Data Governance tooling, ML platform and front-end framework platform
- Launched in-house email solution and scaled it to 15MM+ emails/day

- Increased account creation by 30% via identifier-first flow and Google OneTap addition

- Grew OAuth usage by 7.5x by enabling new features for enterprises, partners, and ATSs

- Moved all email traffic to enterprise MTA, leading to a 73% reduction in hours spent outside of SLO

- Added $3MM a year in revenue by curbing account sharing

- Increased conversion (visits to applies) by 10% via a/b testing across Indeed and Glassdoor as the leader of the Search and Homepage for Indeed and Partnership Integrations for Glassdoor

- Created a new Product Operations function that owned communication, planning, and dashboards, increasing Product team efficiency and effectiveness

- Oversaw a 1400-person R&D organization critical to operations and revenue streams during a sensitive time of executive transition.
- Created organization OKRs and managed staffing plans and P&L, ensuring alignment of resources to top company goals
- Authored Recruit HRTech strategy to capture share of $100B TAM knowledge worker recruiting market; worked with marketing, corporate development, and product development teams across multiple companies to assess opportunity

- Spearheaded development and global roll-out of the email-mediated comms system between 100k owners and travelers to meet anti-phishing standards and maintain booking conversion rates
- Launched an industry-first offline payments project through multiple strategy changes from C-suite