Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Bowman

Lakeland,FL

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

6
6
years of professional experience

Work History

RME Coordinator

Amazon KLAL
07.2022 - Current
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.

RME Coordinator

Amazon TPA2
07.2020 - 07.2022
  • Entered data, generated reports, and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Gathered and organized materials to support operations.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

RME Technician Level 2

Amazon TPA2
10.2017 - 07.2020
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Inspected and maintained equipment to keep items in top working condition.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Developed and implemented strategies to improve maintenance processes.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.

Education

Building Maintenance

Traviss Technical Center
Lakeland, FL

Skills

  • Budgeting and Resource Management
  • Emergency Response Coordination
  • Research and Analysis
  • Database Maintenance
  • Meeting Coordination and Support
  • Administrative Oversight
  • Process Improvement
  • Project Support
  • Leadership and Change Management
  • Data Analysis and Modeling

Timeline

RME Coordinator

Amazon KLAL
07.2022 - Current

RME Coordinator

Amazon TPA2
07.2020 - 07.2022

RME Technician Level 2

Amazon TPA2
10.2017 - 07.2020

Building Maintenance

Traviss Technical Center

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Shannon Bowman