Shannon Boyer
Ocala,FL
Summary
Client-focused and organized professional with advanced degree and diverse experience in customer service, business
management and project coordination. Collaborative communicator to quickly build relationships with both clients and
business audiences. Known for innovation and creative problem-solving abilities to address business challenges.
Overview
11
11
years of professional experience
Work History
Business Manager
UFHealth Shands
Gainesville, FL
02.2013 - Current
- Conducted weekly audits to ensure all charges and procedures are being accurately billed and captured.
- Analyzed daily productivity reports to create department database to track trends.
- Provided feedback to improve strategies, programs and initiatives.
- Developed strong supplier relationships by obtaining alignment and delivering on mutually established goals.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments totaling over $10,000,000
- Collaborated with other departments within the organization to coordinate project efforts.
- Developed and implemented policies and procedures to improve operational efficiency.
- Created presentations to present findings from internal audits and database research activities to senior management team.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
Volunteer
Girl Scouts Of West Central Florida
Ocala, FL
08.2016 - Current
- Identified areas of improvement within the volunteer program structure.
- Implemented and planned formal and informal volunteer appreciation functions.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
- Conducted regular meetings with existing volunteers to discuss challenges or successes.
- Organized and coordinated volunteer activities, events, and projects.
- Developed resources and marketing materials to create diverse programs.
- Evaluated newly established troops, supported administrative needs and communicated expectations to new volunteers.
- Oversaw troop funds according to council policies and procedures.
Education
MBA -
Saint Leo University
Saint Leo, FL08-2017
Skills
- Staff Training
- Operations Management
- Policy Implementation
- Documentation and Reporting
- Database Management
- Partnership Development
- Contract Management
- Business Development
- Client Relationship Management
- Financial Oversight
- Strategic Planning
- Budget Administration
- Regulatory Compliance
- Coaching and Mentoring
- Data Collection
- Project Management
References
References available upon request.
Timeline
Volunteer
Girl Scouts Of West Central Florida
08.2016 - Current
Business Manager
UFHealth Shands
02.2013 - Current
MBA -
Saint Leo University
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