Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Bradley

Hamilton

Summary

Experienced customer success professional with a background in traditional and nontraditional retail. Seeking opportunities in management and recruiting.

Overview

6
6
years of professional experience

Work History

Talent Acquisition Coordinator

Burlington
01.2020 - Current
  • Developed and maintained interview tracking system via Teams, tracking applicants and interview activity.
  • Pre-screened resumes prior to sending to recruiters for consideration.
  • Managed leader calendar, travel, and expenses via Outlook and Concur.
  • Scheduled and managed Field/DC interviews partnering with candidates and hiring managers through several rounds of interviews (50 - 100 interviews per month) including scheduling of candidate travel if needed
  • Assisted with New Hire Onboarding, managing equipment delivery, I-9 processing, first day orientation events.
  • Assisted with Early Career Intern Program scheduling interviews, manager day of responsibilities for Orientation week.
  • Timely delivery of several reports via Workday, Lucernex, Excel, and Concur.

Store Recruiting Coordinator

Burlington
01.2020 - 01.2022
  • Leverage applicant tracking systems and candidate management systems including iCIMS, AppointmentPlus, Text Recruit, and Outlook.
  • Review and process high volumes of candidate applications (250+) and decision forms (50-100+) on a daily basis.
  • Submit background checks and send welcome letters to eligible candidates.
  • Manage interview and hiring processes for DC warehouses and stores including daily communication with respective management/HR.
  • Oversee Talent Inbox candidate communication and best practices.
  • Assist in training new team members for the TASC Team.
  • Assisted in several special projects including the review of follow up email templates in iCIMS, a virtual job fair during Covid-19, and research analysis for prospected new store
    openings.
  • Responsible for running Interview Metrics Report for Talent Acquisition and Stores Open
    Jobs Report for TASC.


Office Assistant

Gerriets International
09.2018 - 09.2019
  • Monitor customer journey from first phone call to final sale and payment.
  • Achieve client happiness by addressing concerns and ensuring products are delivered in the most efficient way possible.
  • Audit customer journey by keeping track of invoices, quotes, and other necessary paperwork.
  • Influence intraoffice cleaning initiative and procure all necessary office supplies.

Education

GENERAL STUDIES -

MERCER COUNTY COMMUNITY COLLEGE
01.2012

Skills

  • Management of customer relationships
  • Internal and external communications
  • Microsoft Office
  • Excel
  • ICIMS (ATS)
  • Appointment Plus
  • Outlook
  • Concur
  • Workday
  • Lucernex
  • TextRecruit

Timeline

Talent Acquisition Coordinator

Burlington
01.2020 - Current

Store Recruiting Coordinator

Burlington
01.2020 - 01.2022

Office Assistant

Gerriets International
09.2018 - 09.2019

GENERAL STUDIES -

MERCER COUNTY COMMUNITY COLLEGE

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Shannon Bradley