Shannon Brown
Tampa,FL
Summary
Reliable Shipping Clerk promotes productive warehouse functions to meet goals and satisfy customer needs. Excels at managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Enthusiastic person willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Diligent worker promotes warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities. Reliable person with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.
Overview
20
20
years of professional experience
Work History
Shipping Clerk
Vallen Distrubution
Tampa, FL
06.2022 - Current
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Wrapped pallets in shrink wrap prior to loading.
- Performed inventory control, such as counting and stocking merchandise.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Verified cleanliness and organization of storage areas and carts.
- Removed waste paper and other trash from premises to designated area.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
Infant Teacher
Kids And Play
Tampa, FL
03.2019 - 06.2022
- Kept classroom and feeding areas clean, neat and safe.
- Promoted development of social, emotional and communication skills in infants.
- Used proper sanitizing techniques for toys, surfaces and equipment.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs and monitoring of behaviors.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Kids Kampus
Infant Teacher
Ocala, FL
04.2014 - 01.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Removed dirt, dust, grease and from surfaces using proper solutions.
- Adhered to optimal standards for cleanliness, appearance and service.
- Dusted and polished surfaces to achieve attractive shine.
- Prepared rooms with top-notch standards every time.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Removed soiled sheets, washcloths and towels.
- Transported soiled linens to laundry facilities.
- Made beds quickly to maximize team efficiency.
- Inspected lobbies, rooms, halls and offices to determine levels of cleanliness.
- Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
- Replenished guest room toiletries such as soap, shampoo and paper products.
- Restocked room supplies such as drinking glasses, soaps, shampoos, writing supplies and minibars.
- Inspected condition of all vacant rooms at beginning of shift.
Counselor
Boys And Girls Club
Ocala, FL
01.2012 - 04.2014
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
Sales Associate
Macy's
Massapequa, NY
10.2011 - 01.2012
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Tracked stock using company inventory management software.
- Loaded and unloaded merchandise using ladder and pallet jack.
Medical Biller and Coding
Doshi Diagnostics
Bethpage, NY
04.2006 - 08.2008
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Accurately selected proper descriptive code when more than one anatomical location was indicated.
- Verified signatures and checked medical charts for accuracy and completion.
Meadow's Family Counseling
Medical Receptionist
Westbury, NY
09.2004 - 12.2004
- Applied variety of psychological methods and techniques in screening, assessment, and evaluation of clients.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems.
- Maintained high level of patient confidentiality to comply with all federal and company regulations.
Restaurant Hostess
Red Lobster
Copiague, NY
06.1998 - 11.2004
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers.
- Prepared dining room for special upcoming functions by decorating and generating special group menus.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Education
No Degree - Medical Administration Diploma
The Chubb Institute-Westbury
Westbury, NYNo Degree - Police Science And Law 2000
Wilson Tech Boces
West Babylon, NYSkills
- Document Preparation
- Contents Verification
- Interpersonal Skills
- Shipping Method Optimization
- International Shipments
- Effective Communication
- Storage and Supply Management
- Materials Requisition
- Recordkeeping Accuracy
- Packing and Scanning
- Quality Inspection and Control
- Mathematical Calculations
- Carrier Relations
- Order Checking
- Routing Determination
- Attention to Detail
- Storage Coordination
- Equipment Maintenance
- Verbal and Written Communication
- Shipping and Receiving
- Teamwork and Cooperation
Timeline
Shipping Clerk
Vallen Distrubution
06.2022 - Current
Infant Teacher
Kids And Play
03.2019 - 06.2022
Kids Kampus
Infant Teacher
04.2014 - 01.2019
Counselor
Boys And Girls Club
01.2012 - 04.2014
Sales Associate
Macy's
10.2011 - 01.2012
Medical Biller and Coding
Doshi Diagnostics
04.2006 - 08.2008
Meadow's Family Counseling
Medical Receptionist
09.2004 - 12.2004
Restaurant Hostess
Red Lobster
06.1998 - 11.2004
No Degree - Medical Administration Diploma
The Chubb Institute-Westbury
No Degree - Police Science And Law 2000
Wilson Tech Boces
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